- Trinity Health (Ann Arbor, MI)
- …line of communication for Trinity Health System's consumers and patients. Working in a call center environment, CCRs take inbound calls as well as initiate ... may also assist internal customers. This CCR position is not a standard call center role. This position is expected to treat interactions with our consumers,… more
- Trinity Health (Ann Arbor, MI)
- …of a Call Center Operator, Customer Care Representative I and a Call Center Representative II . Stays current with the advances in Healthcare ... program. Assist in monitoring and reviewing of all customer care representative and call center operator performance by completing regular quality reviews… more