- Broadview FCU (Albany, NY)
- …scheduled day off durring the week. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ... over the phone. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering… more
- Ellis Medicine (Schenectady, NY)
- The Dining Services Call Center Representative is responsible for the dispatching a variety of customer service requests (ie meals, diet information and ... PRIMARY RESPONSIBILITIES OF THE POSITION: + The Dining Services Call Center Representative is responsible for the...a timely, courteous and efficient manner, provide optimal customer service and document call information. + Communicate… more
- Humana (Albany, NY)
- …telephone, digital, or written inquiries from Medicare members. The Medicare Inbound Contact Representative 2 strives to provide the member a resolution or ... on each call while providing a perfect call experience. The Medicare Inbound Contact Representative ...Qualifications** + Associate or Bachelor's degree + Previous inbound call center or related customer service experience… more
- Sharecare (Albany, NY)
- …- 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager, the Program Engagement Representative has the primary responsibility ... work as required. The position requires excellent communication, customer service , and sales skills, as well as the ability...necessary data to complete the enrollment + Schedule the member for a coaching call + Document… more
- MVP Health Care (Schenectady, NY)
- …customers in every interaction **Your key responsibilities:** + The Associate, Medicaid Member Service Representative is responsible for providing optimum ... customer service as required to maintain existing member relationships and prevent cancellations. + Addresses member...all calls timely and have a clear understanding of call avoidance, such as but not limited to short… more
- Molina Healthcare (Albany, NY)
- …pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. **Required Qualifications** * At least 1 year ... of medication related health care outcomes, and quality cost-effective member care. **Shift Available:** **12:30-9 PM MST** **Essential Job...related experience, including call center or customer service experience, or… more
- Molina Healthcare (Albany, NY)
- … Representative duties as needed. * Facilitates interviews with pharmacy service representative job applicants, and provides hiring recommendations to ... JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have… more
- Molina Healthcare (Albany, NY)
- …**Required Qualifications** * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination ... JOB DESCRIPTION **Job Summary** Provides customer service support for inbound/outbound Medication Therapy Management (MTM) pharmacy calls from members, providers,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military ... program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively ... the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs...+ Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants… more
- The Hertz Corporation (Albany, NY)
- **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer ... Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent,… more
- Centrotherm (Waterford, NY)
- …Title/Keyword Note: Candidates with experience in roles such as Customer Service Representative , Customer Operations Specialist, Inside Sales Support, Account ... Full-time Description The Customer Support Specialist is a key member of our Inside Sales team. This role owns...resolution. This is a professional, office-based role (not a call center) with clear opportunities to grow into senior… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, ... the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches,...conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate… more
- Saratoga Hospital (Saratoga Springs, NY)
- …role, you'll be a vital part of our clinical team, ensuring excellent service , collaboration, and patient outcomes in a fast-paced healthcare environment. You will ... and/or emergency procedures, both on scheduled time and in an on- call capacity. The Cardiovascular Technologist prepares equipment and patients for procedures… more
- Fresenius Medical Center (Albany, NY)
- …but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the kidney disease health care team, this position participates in decision-making, ... Kidney Care policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. + Performs all essential… more
- General Motors (Albany, NY)
- …+ Deep understanding of databases, caching, data modeling, and service -oriented architecture (SOA). + Proven experience building and deploying distributed ... with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado,...search or application for employment, email (###@GM.com) us or call us at ###. In your email, please include… more