- Republic Services (Phoenix, AZ)
- …the department to meet established performance standards and KPIs. The RTM Analyst analyzes real - time center and agent performance to identify, adjust and ... staff productivity and adherence goals. **PRINCIPAL RESPONSIBILITIES:** + Monitors real - time performance of call volume,...REQUIREMENTS:** + Minimum of 1 year of real - time management experience in a contact center … more
- Lincoln Financial Group (Phoenix, AZ)
- …Role at a Glance** We are excited to bring on a **Supervisor** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... Details_ As a Supervisor within the Retirement Plan Services Call Center , you will manage an assigned...retain, develop, and coach staff via a culture of real - time performance feedback _Nice-to-have experience (preferred)_ :… more
- Chewy (Phoenix, AZ)
- …or equivalent experience + Proven understanding and competency of real time management of a contact center including handling agent availability, forecast ... **Our Opportunity:** As a CS Real Time Analyst, you will lead...assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact… more
- Allied Universal (Phoenix, AZ)
- …plan, employee assistance programs, company discounts, perks and more for most full- time positions! **Pay Rate: $18.33 / Hour** **We offer flexible pay options ... like Weekly Pay and DailyPay** **Permanent, Full Time , Excellent Benefits, Career Progression** **Paid Training** **Free Uniforms** As a Security Guard, you will… more
- TEKsystems (Phoenix, AZ)
- …one of the country's largest firms! What We're Looking For + Minimum 2-3 years fast-paced call center experience + 3+ years working with any kind of insurance + ... to provide a positive customer experience for our caller Schedule This position is full- time and on-site in Phoenix, moving to a hybrid schedule after 5 months.… more
- Banner Health (Mesa, AZ)
- …want to be part of, we want to hear from you. Banner is seeking a Call Center Associate Manager for their **Meal Order** department. You will be responsible for ... management background in the following: Medical Office, Healthcare or Call Center an working with remote &...complaints or comments from patients and key stakeholders, provides real time guidance for team members on… more
- HomeSafe Alliance (Phoenix, AZ)
- …of measuring a CCS productivity contact center metrics (ie Average Handle Time , After Call Work, Unavailable Codes). + Complete outbound communications to ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...household goods shipments are picked up and delivered on time . With cutting-edge technology and proven logistics expertise, we're… more
- Brookfield Properties (Scottsdale, AZ)
- …or equivalent. . Over the phone sales and/or customer service experience in a call center environment. . Strong written and verbal communication skills. . ... schedule work environment Essential Job Functions . In a call center type environment, responsible for daily...to work on more than one assignment at a time with frequent interruptions, changes, and delays. Must be… more
- Humana (Phoenix, AZ)
- …The WFM Analyst - Scheduling will manage all scheduling processes in support of call center operations to achieve optimal resource utilization in accordance with ... service performance goals and objectives. This position requires analysis of call center workload and schedule generation utilizing workforce management software… more
- American Express (Phoenix, AZ)
- …inbound service level objectives are being achieved: monitoring call volumes & queues based on real time call arrival and real time staffing ... levels across the network. + Recommend Best Time to Call times making sure that...Contact Center resource, forecasting, planning techniques including Real Time Adherence such as Pulse and… more
- Banner Health (Gilbert, AZ)
- …in the health care industry. If you're looking to leverage your abilities to make a real difference - and real change in the health care industry - you belong ... at Banner Health. Apply today. Banner Gateway Medical Center 's Surgery department consists of 12 Operating Rooms which includes 8 in the Main OR and 4 located at the… more
- Realtor (Scottsdale, AZ)
- …you'll bring:** + **Customer Service Experience:** Minimum of 1 year in a call center , demonstrating excellence in diverse customer interactions and ensuring ... Realtor.com(R). Join us** **and** **help change the world of real estate, one home at a time .**...Management:** Accurately update customer information in Salesforce, documenting each call with detailed notes for future reference. + **Product… more
- Banner Health (Phoenix, AZ)
- …patient and employee satisfaction while promoting safety and retention. Serves as a real - time resource and assists with clinical expertise for unit staff and ... Manager** for the **Operating Room at Banner University Medical Center Phoenix** , you will bring your leadership experience...an impact on our patients at such an important time in their lives. You will be a leader… more
- Banner Health (Gilbert, AZ)
- …in the health care industry. If you're looking to leverage your abilities to make a real difference - and real change in the health care industry - you belong ... and outpatient diagnostic and advanced endoscopic procedures for BMDA Cancer Center and community patients. The Endoscopy department has expanded to include… more
- Realtor (Scottsdale, AZ)
- …+ Demonstrated ability to drive HR initiatives and deliver results in a fast-paced call center environment. + Nurture, protect, and scale our values, culture, ... Realtor.com(R). Join us** **and** **help change the world of real estate, one home at a time .**...in related field or PHR preferred + Experience with call center environments + 8+ years experience… more
- TEKsystems (Phoenix, AZ)
- …Authorization, Insurance verification, Medical terminology, Epic, Cerner, Patient scheduling, Call center , Sales support, Medical, Microsoft office, Medical ... 2 openings for a large Healthcare Company as a Part- time Patient Service Representative working fully remote! MUST BE LOCATED IN AZ! Will be required to pick up… more
- Banner Health (Mesa, AZ)
- …the health care industry - you belong at Banner Health. Apply today. **Schedule:** Full time ; 3 12hrs shifts Monday- Friday 7:00am-7:30pm ** Call :** 1-2 days of ... you're looking to leverage your abilities to make a real difference - and real change in...the facility** Enjoy a flat rate of $5/hour for call , $3/hour weekend shift differential and an 18% night… more
- Banner Health (Mesa, AZ)
- …patient and employee satisfaction while promoting safety and retention. Serves as a real - time resource and assists with clinical expertise for unit staff and ... be available during off hours, holidays, and weekends with on- call coverage. We also work closely with our sister...to assist in their needs **SHIFT DETAILS** **Employment Type:** Full- time **Hours per Week:** 5-8s or 4-10s | 40hrs… more
- Marriott Vacations Worldwide (Phoenix, AZ)
- … back to customer. Managing - Coaching the Sales Workforce + Provide real - time coaching and consultation regarding approach to closing sales (eg, provision ... responds to customer concerns. **Relocation Assistance may be available.** **Arizonia Real Estate License is REQUIRED.** **5 years Vacation Ownership experience… more
- IQVIA (Phoenix, AZ)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. **Primary Responsibilities:** + Determine ... experience, you can help deliver medical breakthroughs in the real world. The Program Manager manages the relationships with...overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,… more