- PennyMac (Phoenix, AZ)
- …aspirations of homeownership through the complete mortgage journey. **A Typical Day** The ** Customer Experience Manager ** will supervise and monitor ... , you will provide oversight and coaching of staff to achieve department goals. The ** Customer Experience Manager ** will: + Lead a team of Customer … more
- CARMAX (Tempe, AZ)
- …service levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic ... Your leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with… more
- Amazon (Tempe, AZ)
- …new products, services, markets, and channels while also emphasizing on best in class customer experience . The manager will work closely with compliance, ... controls to ensure regulatory compliance while continuously improving the customer experience . We are expanding our team...as we grow. The AML and Account Compliance Program Manager will be responsible for overseeing the expansion and… more
- Amazon (Phoenix, AZ)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... and goals? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...you from applying. Basic Qualifications * 5+ years of experience driving customer initiatives including 3+ years… more
- Walmart (Mesa, AZ)
- …correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience . Assists store manager in driving the ... feedback to ensure business goals are achieved. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the… more
- ArcBest (Phoenix, AZ)
- …: Transportation industry and related sales experience , preferred. Prior experience with Customer Relationship Manager (CRM) tools, preferred. ... a team of Account Managers and the District Sales Manager to optimize customer service by effectively...you meet the minimum requirements: Education: Bachelor's degree, preferred. Experience will be considered in lieu of formal education.… more
- Bank of America (Chandler, AZ)
- …targets **Required Qualifications:** + 5+ years' experience as a technical product manager or customer experience lead + Demonstrates understanding of ... Customer Experience Lead Chandler, Arizona;Atlanta, Georgia;...stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there… more
- OneMain Financial (Phoenix, AZ)
- …Management Trainee, Finance, Full-time, Career, Benefits, Customer experience , Financial Representative, Credit, Leadership, Manager Trainee OneMain ... creating a work environment that fosters the ability to deliver an exceptional customer experience by providing leadership and training for branch staff.… more
- UKG (Ultimate Kronos Group) (Phoenix, AZ)
- …seeking an energetic, customer -focused individual ready to join our Customer Experience organization as a Project Manager . The Project Manager is ... Sr Services Project Manager **General Information** Ref #: 20240040433 Travel Amount...Basic Qualifications: * 3+ years of project management work experience in a customer -facing enterprise software implementation/technical… more
- Trellix (Phoenix, AZ)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- ASSA ABLOY (Phoenix, AZ)
- …and exceed the expectations of your customers and provide a world class customer experience ? Do you come from the door, hardware, architectural, construction, ... Career Opportunities: Regional Customer Success Manager (32304) Requisition ID...plus. + Proven track record of delivering an outstanding customer experience through a combination of frequent… more
- Teradata (Phoenix, AZ)
- …data across the enterprise. **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial Services in North America ... we look forward to receiving your application today. The Customer Success Manager is a strategic ...equivalent work experience . + 7+ years of experience on customer -facing roles (eg, pre-sales, consulting,… more
- Amazon (Tempe, AZ)
- …be ready to balance strategy and execution for broad projects, have strong customer experience knowledge, have a background work with and influencing technical ... history. Amazon is seeking to hire a Sr. Program Manager to join the Amazon Selling Partners Voice of...that identify meaningful insights that help Amazon improve our customer experience . Understand the interdependencies of the… more
- Verint Systems, Inc. (Phoenix, AZ)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Rocket Software (Phoenix, AZ)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team...a unique opportunity to leverage the combination of your experience , our core values and customer -focus to… more
- Rocket Software (Phoenix, AZ)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...of Rocket products. **Required Qualifications:** + 2+ years of experience in Customer Success, Account Management, Business… more
- Confluent (Phoenix, AZ)
- …Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer success, ... financial aspects of their business relationship with Confluent. + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models. + Experience running… more
- SAP (Tempe, AZ)
- …Relevant consulting or project implementation experience in software solutions. SAP Customer Experience (CX) knowledge of e-commerce, sales, customer ... early in their careers.** **Who youll become** The Specialist Customer Success Manager (S-CSM) works directly with... Success board area and give you the professional experience to be ready to serve our customers. We… more
- Merck (Phoenix, AZ)
- …and other business units across the organization **Required Qualifications** + 8+ years of customer care or related experience + eCommerce platform support + 5+ ... the daily functions of the team, especially when the manager is unavailable. The lead position will additionally assist...Team management experience + Animal health industry experience + 10+ years of Customer Care… more
- Verint Systems, Inc. (Phoenix, AZ)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at_ _www.verint.com_ _._ **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more