- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- Allied Universal (Richardson, TX)
- …discounts, perks and more for most full-time positions! Allied Universal(R) is hiring a Call Center Representative at our Service Assurance Center (SAC) in ... Richardson, TX. The Call Center Representative handles a high volume of both inbound...both inbound and outbound calls. Allied Universal's Service Assurance Center (SAC) is a call center… more
- Molina Healthcare (Dallas, TX)
- …help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths ... **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center Associates for both inbound and outbound calls. + Participates in… more
- Kelly Services (Dallas, TX)
- …for shipment. + Customer Communication: Provide shipment details and tracking information to the call center agent for customer updates. Address any customer ... issues or returns in coordination with the buyer and call center agent . + Process Improvement: Provide feedback to the buyer and call center agent… more
- Mass Markets (Dallas, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us!...paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales,… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...and managerial for resolution as needed. + Ensure first call resolution through problems solving and effective call… more
- Mass Markets (Dallas, TX)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert… more
- Mass Markets (Dallas, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... development to flourish and respond to a changing marketplace. + Measures agent performance against standards to ensure program effectiveness. + Work closely with… more
- Mass Markets (Dallas, TX)
- …established ourselves as a trusted partner in the industry. We are seeking a Call Center Sales Manager experienced in Property and Casualty and Life insurance ... In this role, you will be responsible for managing agent development, issue resolution, and monitoring the metrics and...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... for submission to state insurance departments. + Update systems and notifies agent upon confirmation of appointment from the state. + Review state insurance… more
- Chewy (Richardson, TX)
- …administration, finance, or statistics. + In Lieu of degree, minimum 3+ years call center Workforce Management experience in contact centers. + Hands-on ... models to ensure we meet our weekly, daily, and intra-day goals and agent experience guidelines. This role will partner with a diverse group of stakeholders… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Sharecare (Dallas, TX)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Technical and Project Engineering LLC (TAPE) (Dallas, TX)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more