- Mass Markets (Dallas, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Dallas, TX)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... in the industry. We are seeking an experienced Insurance Call Center Customer Service Manager ...Managers are responsible for overseeing the day to day operations of call center insurance… more
- Eaton Corporation (Dallas, TX)
- Eaton's Electrical Division's Supply Chain Group is currently seeking an Operations Manager - Distribution Center (3rd Shift) to join the team. This role ... and business considerations. **What you'll do:** The Distribution Center (DC) Operations Manager will...in your job search, application, or interview process, please call us at ### to discuss your specific need.… more
- Westdale Asset Management (Dallas, TX)
- Rate: $30.00 - $34.00 per hour (Hourly non-exempt position) We are seeking a Network Operations Center (NOC) Technician Supervisor for our data center in ... NOC technician supervisor is responsible for overseeing the 24/7 operations of the data center . If you...support + Onsite and offsite equipment monitoring + On call for emergencies + Performs other duties as assigned… more
- American Airlines (Dallas, TX)
- … center knowledge (Reservations and/or Service Recovery) and understanding of contact center operations and staffing strategies + Experience working with and ... job** + This job is part of the Contact Center Workforce Planning Team within the Customer Experience Division,...analysts who conduct statistical and trend analyses to forecast call /case volume and other key metrics in order to… more
- First Horizon Bank (Dallas, TX)
- …conferencing, and desktop phone client software and peripherals associated with Cloud Call Center environment. This position also provides backup support for ... issues. This position reports directly to the Voice Services Manager and is part of the ET Telephony Services...communities and collaborates with diverse business lines over contact center related matters. 24x7 On- Call duties are… more
- ABF Freight (Dallas, TX)
- …DC Support Supervisor is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards, and ... goals * Complete special assignments as directed by the Manager of Relief Supervision and the Director of Service... of Relief Supervision and the Director of Service Center Operations * Other duties and projects,… more
- WTW (Richardson, TX)
- …management competency. **Experience and Competencies** + Experience in a call center or similar high transaction operations business preferred. + Proven ... role is to improve, change and transform existing Via Benefits Business service center operations . The Director, Performance Excellence will bring to life our… more
- CVS Health (Gun Barrel City, TX)
- …and implement coverage; escalates emergent staffing issues to peers (including Store Manager ) to identify adequate coverage to support operations + Supports ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...setting the bar for their pharmacy team.As a Pharmacy Manager , you will lead and develop a pharmacy teamthat… more
- Fresenius Medical Center (Dallas, TX)
- …improvement activities that enhance patient care outcomes and program operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... all essential functions under the direction of the Program Manager (PM) and with guidance from the Educator, Preceptor...meetings may be required. + Position requires participation in on- call rotation. (Night, Weekend or as defined by individual… more
- Sysco (Dallas, TX)
- **JOB SUMMARY** The Maintenance Manager is a critical role with oversight of all planned and unplanned facility, processing equipment, material handling equipment, ... MHE, facility/grounds and fleet shop (if applicable). Collaborate with the operations team to improve site employee safety, food safety production quality,… more
- Cardinal Health (Dallas, TX)
- …we can get life-changing therapies to patients who need them-faster.** The Operations Manager is responsible for the overall daily direction, coordination, ... for an Access & Patient Support program team. The manager will use their market knowledge of Rx Specialty...supervisors who oversee and lead hub team members. Ensure call center metrics are constantly monitored. +… more
- CVS Health (Rowlett, TX)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... the bar for their pharmacy team. As a Pharmacy Manager , you will lead and develop a pharmacy team...completion of required training and/or licensure + Ensuring pharmacy operations are fully compliant with state Board of Pharmacy… more
- Fiserv (Dallas, TX)
- …scale, come make a difference at Fiserv. **Job Title** MDI Relationship Manager Job Description * **What does a successful Minority Depository Institution ... Relationship Manager do?** The MDI Relationship Manager is...to clients, sales support, marketing, and management regarding ongoing operations . + Lead retention of partnerships via contract renegotiations… more
- HCA Healthcare (Dallas, TX)
- …will be Monday through Friday 3 pm to 11 pm with rotating on call weeknds.** Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in ... our communities. As an ED Patient Access Manager with Medical City Dallas you can be a...will be responsible for assisting the Director in daily operations of all Patient Access functions and serve as… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... industry. We are seeking an experienced BPO Insurance Licensing Manager to support Property and Casualty business process outsourcing...point of contact for the client and the MCI operations and shared services team. Key Responsibilities: + Work… more
- PNC (Dallas, TX)
- …experience was demonstrated, is desired. Previous experience in a site reliability center (SRC) incident and/or operations management * Banking or Financial ... an opportunity to contribute to the company's success. As a Senior Business Technology Manager within PNC Site Reliability organization, you will be based in one of… more
- Mitsubishi Chemical Group (Dallas, TX)
- …plan through partnerships with internal and external stakeholders, which may include call center services (HUB), sales, market access, and other partners. ... in Immunology and Oncology. MTPA is rapidly expanding its operations across all functional areas. MTPA's commitment to patients...evidence, and creating hope for all facing illness. The Manager , Patient Access is a field-based role that provides… more
- Molina Healthcare (Dallas, TX)
- …with suggested solutions. + Achieves individual performance goals as it relates to call center objectives. + Assists with training needs of employees as ... member and provider experiences. **KNOWLEDGE/SKILLS/ABILITIES** + Manages member services operations . + Ensures compliance with state and regulatory requirements. +… more
- Synchrony (Dallas, TX)
- …**general Customer Service inquiries and complex digital servicing issues** (ie ESS, Consumer Center , SYF Account Manager , SyPi and Native Apps). + Troubleshoot ... emails (as needed). + Troubleshoot customer Web/Internet problems in a Service Center environment. + Handle calls from Customers, Customer Service personnel and POS… more