- Amazon (Seattle, WA)
- …it with powerful software, and tying it all together to the cloud. As the Quality ( Customer Experience ) Program Manager , you will be responsible for ... the eero brand. Work cross-functionally to drive process and customer experience enhancements - Act as the... program or project management in Quality and Customer Experience . - Proficient in analyzing … more
- Microsoft Corporation (Redmond, WA)
- …day. To help us achieve our objectives, growth, and transformation, we are seeking a Customer Experience Program Manager to support the team responsible ... Expert communicator. **Special Projects & Programs** + Serve as program manager for special projects & programs...management, data analysis, or product development + OR equivalent experience . Customer Experience Program… more
- Amazon (Bellevue, WA)
- …DPs to reduce Fraud and Abuse behavior thereby promoting delivery quality and enhance customer experience . Program Manager will relentlessly focus on ... most Customer -centric company on the earth. One customer experience that we're taking to a...Fraud and Abuse Control team is looking for a Program Manager who will be responsible for… more
- Amazon (Seattle, WA)
- …merchants and external partners, and setup control mechanisms to safeguard customer experience . This Senior Compliance Program Manager role is a ... Basic Qualifications - Bachelor's degree - 5+ years of program or project management experience - ... in compliance (eg due diligence, AML, know your customer , acceptable use policy etc.) - Strong written and… more
- Amazon (Seattle, WA)
- … experience , and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations network supporting Amazon's ... across the Americas Emerging region. This Program Manager is a key member of the Customer...programs end-to-end including business goals, technical solutions, to improve customer experience * Communicate clear and concise… more
- Nordstrom (Seattle, WA)
- Job Description The Technical Program Manager II (TPM II) at Nordstrom is a dynamic role that requires a combination of technical expertise, strategic thinking, ... the execution of technology programs and projects within the Customer Experience Platform (CXP) Organization from inception...equivalent experience + 3+ years of professional experience in program or project management within… more
- Amazon (Seattle, WA)
- Description The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. We ... thoughtfully design the shopper experience from the moment a customer clicks...Basic Qualifications - 7+ years of technical product or program management experience - 10+ years of… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our...Basic Qualifications - 5+ years of technical product or program management experience - Experience … more
- Amazon (Seattle, WA)
- …products using Artificial Intelligence? Then we're looking for you! We are seeking a Program Manager to join the Customer Engagement Technology (CET) Team. ... Description Are you someone who cares about customer experience and wants to be...CET team. A day in the life As a Program Manager in our Customer … more
- Amazon (Seattle, WA)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. ... Description Are you someone who cares about customer experience and wants to be...CET team. A day in the life As a Program Manager in our Customer … more
- Amazon (Seattle, WA)
- …(WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager ...a comprehensive VoC strategy aligned with the organization's overall customer experience goals and objectives. This involves… more
- Amazon (Seattle, WA)
- …solutions to make Alexa an expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager who is able to collaborate ... Journeys team is looking for a Sr. Technical Program Manager to help customers find new...and be responsible for key aspects of the software customer experience . The role is inherently cross-functional:… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced Customer Success Program Manager with a strong background in the automotive industry to develop and implement ... Management, User Experience ) to ensure a cohesive customer experience across all touchpoints. - Partner...years of dealer operations or Finance and Insurace (F&I) Manager experience . - Deep understanding of automotive… more
- Amazon (Seattle, WA)
- …research methodology and developing solutions to scale our impact. We are looking for a Sr. Program Manager to join our team! As the Sr. Program Manager ... Description The Customer Trust Perception team works to ensure that...and earn trust. Basic Qualifications - 6+ years of program or project management experience - … more
- Amazon (Seattle, WA)
- …through a myriad of applications. CET is looking for an experienced Sr. Technical Program Manager (TPM) to lead a multi-year, large-scale, enterprise software ... for Amazon Customer Service, providing a seamless customer support experience and ensuring issues are...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Amazon (Seattle, WA)
- …AWS Commerce Platform - Customer Success Team is looking for a Sr. Technical Program Manager to join our team in Seattle, WA. AWS Commerce Platform enables ... AWS teams to ensure that we offer a great customer experience . The CSX Team is dedicated...need of a collaborative, adaptable, and results-driven Sr. Technical Program Manager to help solve complex, large-scale… more
- Amazon (Seattle, WA)
- …technology through issue resolution and prevention. We're looking for a Sr. Program Manager to help build operational processes and technology requirements ... customer needs, behaviors, and potential issues within their experience 3. Create, track, and influence improvement within metrics...metrics among others 4. Ensure the voice of the Customer reflects through all program -related work 5.… more
- Amazon (Seattle, WA)
- …are. To help us fulfill this mission, we are looking for a talented Senior Program Manager to drive Prime Video's outbound marketing program governance for ... our mission is to build and scale a holistic customer relationship management program and deliver automated...the business problems Basic Qualifications - 5+ years of program or project management experience - … more
- Amazon (Seattle, WA)
- …we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO. We didn't ... resolvers across Amazon to eliminate defects resulting in improved customer experience . We utilize Machine Learning (ML)...Cord mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the… more
- Amazon (Seattle, WA)
- …cutting-edge GenAI technologies. We are looking for an exceptional Senior Technical Program Manager to lead the development and deployment of innovative ... and Automation (SSA) Science team. As a Senior Technical Program Manager , you will bring leadership and...program management working directly with software engineering teams experience - 7+ years of working directly with engineering… more