- Amazon (Seattle, WA)
- …policies, and improving seller performance though rewards and incentivization. This Principal Program Manager must be able to continually formulate a compelling ... robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers... program vision and rigorously prioritize to drive impact with… more
- Amazon (Bellevue, WA)
- …selection for Amazon's customers. We are seeking an experienced and results-driven Program Manager to oversee and drive key customer experience initiatives ... reports on customer experience performance, initiatives, and recommendations to senior leadership and stakeholders. * Coordinate and manage customer experience… more
- Amazon (Seattle, WA)
- …others grow professionally. Basic Qualifications - 5+ years of technical product or program management experience - 5+ years of technical program management ... working directly with software engineering teams experience - 3+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications - 5+ years of… more
- Amazon (Seattle, WA)
- …one of the top reason that customers buy and love these devices. You will be the Senior PM-T owning the Core experiences on Echo Show and Fire TV. You will own the ... role is a more technical product role (aka "Product Manager - Technical"), you are someone who has worked...announced. About the team The Amazon Photos Product & Program team consists of Product Management, Technical Program… more
- Qualtrics (Seattle, WA)
- …Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - CX ** **Why We Have This Role** This role plays a pivotal ... customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the initial onboarding… more
- Amazon (Sumner, WA)
- …Sustainable Packaging Customer Experience Org. In the position of Deployment Technical Infra Program Manager (TIPM), you will be tasked with collaborating with ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- Amazon (Seattle, WA)
- …for Worldwide Defect Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. ... and technical audiences. As a Voice of Customer (VoC) Sr . Program Manager overseeing the...insights, and develop strategies to enable stakeholder team address CX pain points and improve customer experiences. - Global… more
- Amazon (Seattle, WA)
- …and technology initiatives that improve the shopping experience. Key job responsibilities As the Sr . Technical Program Manager for the Shopping Design Tech ... operational excellence. A day in the life As the Sr . Technical Program Manager for...best practices to design a cohesive and delightful shopping CX . Your stakeholders include design, product, and engineering leadership,… more
- Amazon (Seattle, WA)
- …improve experiences for customers? The Amazon Fresh In-Store Product team is looking for a Sr Product Manager for Merchandising. This role will own a core set of ... the implementation. This PM will advocate for a bar-raising CX through improved product experiences and streamlined tooling. A...against a roadmap of features in partnership with Tech, Program and Operations Teams. The Sr . PM… more
- Amazon (Seattle, WA)
- Description New Seller Recruitment Brand Marketing is looking for a talented Sr . Marketing Manager to own the marketing strategy for our new strategic brands to ... improve brand CX and increase customer engagement through onsite and offsite...marketing and merchandising services across our business teams. The Sr . Marketing Manager will work closely with… more
- Amazon (Seattle, WA)
- …industry vertical. We are seeking a talented a results-driven, customer-focused, and innovative Sr . Product Manager to drive the development of these customer ... ensure consistent marketing communication and act as customer champion and influence CX improvement roadmap. Work with CA Marketing and Product Marketing Managers to… more
- Amazon (Seattle, WA)
- …and operations network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate ... program team. This team proactively engages with business stakeholders...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Amazon (Seattle, WA)
- …complex, global problems at scale? The Amazon Books team is looking to hire a Senior Product Manager -Technical to join the Books Core shopping team to transform ... and digital books. This role is expected to drive CX innovation, new product development, and experimentation for Books...development, and experimentation for Books experiences World Wide. The Senior Product Manager - Technical in this… more
- Amazon (Seattle, WA)
- …The Amazon Books team is looking to hire an experienced Senior Product Manager Technical to drive CX development, new product initiation and improvements for ... backwards from customer problems, and translate ideas into great CX on behalf of our customers. * Manage a...to senior executives Key job responsibilities The Senior Product Manager - Technical in this… more
- Amazon (Seattle, WA)
- Description Amazon's Store Rendering Tech team seeks an experienced Technical Program Manager to revolutionize software upgrades across thousands of web ... and libraries that accelerate Amazon Store builders to create CX that delights shoppers. We are responsible for services,...teams experience - 5+ years of technical product or program management experience - 5+ years of technical … more
- Amazon (Seattle, WA)
- …of financial services and consumer retail? The Amazon Payment Products team needs a Senior Product Manager to define and drive strategy and product feature ... features and services This position involves regular communication with senior leadership on risks, financial and operational program...organization. Key job responsibilities We are looking for a Senior Product Manager to own the credit… more
- Amazon (Seattle, WA)
- Description Come work on the Amazon Prime Air Team! Prime Air is seeking a Sr . Product Manager Tech to enable a new shopping experience for drone delivery. You ... to drive the right long-term strategic vision for the program and customers. Export Control License: This position may...our customers, what's working well, and pain-points within the CX . - Own the roadmap strategy/definition based on customer… more
- Amazon (Seattle, WA)
- …sophisticated bad actors from abusing Amazon and its customers. We are seeking a Senior Product Manager (T) for the Payment Risk Operations organization who is ... are smart, passionate about protecting Customers, and fun to work with. As a Senior Product Manager (T), you will be responsible for developing products and… more
- Amazon (Seattle, WA)
- …Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) quality assurance program . This ... quality and user experience before reaching our customers. As Senior UX Program Manager , you..., you will oversee the day-to-day operations of our CX -quality review process, optimizing workflows for intake, scheduling, and… more
- Amazon (Seattle, WA)
- …The Kindle Content and Physical Books team is looking for a passionate and visionary Senior Program Manager who can innovate and solve interesting and ... class for operational and sustainability excellence. As the WW Senior Program Manager for Inventory...to end ownership of ideas that prevent over-investment and CX -facing products that reduce defects, all while accounting for… more