- Amazon (Seattle, WA)
- Description The Worldwide Customer Service (WWCS) ACES Program Manager leverages data insights to identify operational efficiency opportunities, solves for ... and getting things done and have the ability to thrive in a fast-paced, customer -centric and ever changing Customer Service environment. You will participate… more
- Amazon (Seattle, WA)
- …and getting things done and have the ability to thrive in a fast-paced, customer -centric and ever changing customer service environment. Key job ... Customer Excellence System (ACES) is the management philosophy and practice used by Customer Service to eliminate defects and improve customer experience.… more
- Amazon (Seattle, WA)
- Description The Amazon WW Customer Service organization is at the forefront of customer experience - seeking to delight our customers in every ... them at the heart of everything we do. Amazon WW Customer Service (CS) is...working relationships, and influence action. * You will drive continuous improvement plans (eg, DMAIC) that effectively communicate opportunity,… more
- Amazon (Seattle, WA)
- …and on other high quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. If you're interested in ... world-class advertising product with a relentless focus on the customer , you've come to the right place. A strategically...charter is to drive adoption across a portfolio of self- service , cost per click advertising products to enable head… more
- Amazon (Bellevue, WA)
- Description At Amazon, we're working to be the most Customer -centric company on earth. One customer experience that we're constantly looking to take to a new ... continually striving to innovate and provide best in class service levels through the introduction of pioneering new products...initiatives - Works closely with Worldwide Flex and other WW partners to initiate global launch initiatives - People… more
- Amazon (Seattle, WA)
- …learn quickly and be willing to experiment with new ideas. This role on the WW Digital Content BP team will be a key driver of critical improvement initiatives, ... geographic dispersion. - Define key performance indicators - develop metrics and service level agreements for core programs and processes, and track delivery against… more