- Percepta (Melbourne, FL)
- …At Percepta, we bring first-class service across each market we support. As a ** Customer Service Case Manager ** in working on site in **Melbourne, ... satisfaction of being part of a unique culture. **What You'll Be Doing** The ** Customer Service Case Manager ** will work with customers and prospective… more
- Health First (Melbourne, FL)
- *POSITION SUMMARY:* To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by overseeing the development, implementation and ... Management* **Organization:** **Hospice of Health First Inc.* **Title:** *Hospice RN Case Manager * **Location:** *Florida - Brevard County-Melbourne*… more
- Percepta (Melbourne, FL)
- …* High school diploma required (College degree preferred) Experience * 1-2 years customer service experience * Problem Resolution in customer contact ... Escalation Specialist is the lead contact and "owns the case " to resolve assigned escalated cases. **During a Typical...and Guidelines and Escalated Handling Process Skills * Strong customer service and conflict resolution skills with… more
- Elevance Health (Fort Pierce, FL)
- …as Medicaid and SCHIP programs is preferred. + HIPP experience preferred. + Excellent customer service skills. + Ability to manage high caseloads. + Strong ... plan modifications and determines need for additional services, in conjunction with case management and provider. + Coordinates identification of and referral to… more