- TEKsystems (Blue Bell, PA)
- Description Service Desk Analyst receives, records, and resolves level 1 and 2 client requests within Service Level Agreements (SLAs). Typically resolves ... system configuration, hardware break/fix and advanced technical support - Proactively checks the Service Desk queue for open tickets - Aid other team members… more
- Robert Half Technology (Conshohocken, PA)
- Description We are offering an exciting opportunity for a Help Desk Ticket Analyst in West Conshohocken, Pennsylvania. As a Help Desk Ticket Analyst , you ... compliance with Service Level Agreements (SLAs) * Management of help desk tickets, prioritizing them for timely resolution and ensuring customer satisfaction *… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt Job Summary ... role in ensuring the smooth operation of our help desk . You will be responsible for managing tickets, escalations...SLAs, providing guidance and support to ensure exceptional customer service . Your expertise in IT support will contribute to… more
- ADP (Allentown, PA)
- **ADP is hiring a** **Deal Desk Analyst - Small Business Services (SBS) within our Commercial Operations Center of Excellence (CoE)** This is a hybrid role based ... driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven and Social… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …of data issues and act in a critical role for master data. The Analyst I will learn the data intricacies within various business processes along with the ... data requirements and integrity across multiple system solutions. The Analyst I will also assist the commission admin group...improvement and/or compensation related disputes. + Acts as Help Desk personnel working with various members of the sales… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …it is likely not legitimate._ **Job Description** The Sr. Incentive Compensation Analyst calculates, verifies and reports incentive compensation to the field sales ... + Accountable for maintaining a high level of customer service , eliminating waste, and driving continuous process improvement. +...number of complex compensation plans. + Acts as "Help Desk " personnel working with various members of the sales… more
- PNC (Horsham, PA)
- …opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's CDS Northeast organization, you can sit in ECN Capital ... Call Center Technologies, Customer Support Operations, Hardware Infrastructure, Help Desk , Problem Solving, Technical Troubleshooting **Work Experience** Roles at… more
- Two95 International Inc. (Wayne, PA)
- Title : Sr IT Support Analyst Location : Wayne, PA Type : Full Time Salary : $Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work ... intake from problem tickets to service requests + Providing Tier 1-3 hardware support on...analysis for problem elimination, with a focus on customer service and innovation. + Maintain workstation inventory and licensing… more
- Compass Group, North America (Wayne, PA)
- …Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. ... VIP and executive level associates at their respective location. The Technical Support Analyst is the public face of the IT department and represent the user… more