- Mass Markets (Tampa, FL)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Tampa, FL)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...direct reports. You will also work closely with the Operations Manager , ensuring the overall adherence to… more
- Bank of America (Tampa, FL)
- Contact Center Team Manager - National Service &...the LOB strategy and managing a team of 15-25 call center associates. May manage projects to ... & Solutions is a specialized contact area within Global Operations supporting high risk and complex activities. The team...Center experience + Demonstrated leadership experience in a call center environment + Thorough knowledge of… more
- CVS Health (Tampa, FL)
- …solutions to make health care more personal, convenient and affordable. **Position Summary** The Operations Manager is a member of the Store Management team, and ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...excellent customer service. Under the supervision of the Store Manager , the Operations Manager will… more
- Encore (Tampa, FL)
- Position Overview Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. ... and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three… more
- Robert Half Finance & Accounting (Clearwater, FL)
- …of experience in a managerial role within the Customer Service industry. * Proven experience in Call Center Operations and Call Center Customer ... Description We are in search of a Customer Service Manager to join our team situated in Clearwater, Florida....will play a crucial role in managing customer service operations , ensuring the maintenance of accurate customer records, and… more
- Deloitte (Tampa, FL)
- …Management, Territory Management, Quote & Order Management, Service Tickets, Call Center , and integration to SAP ERP/ ... SAP Sales and Service Cloud Manager As a Functional Manager at...in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and… more
- TD Bank (St. Petersburg, FL)
- …role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Store Manager I develops, leads and contributes to the growth and profitability of ... performance metrics + Requires knowledge of the business, banking and bank operations + Requires process management knowledge and knowledge of the risk profile… more
- Intertek (Tampa, FL)
- Construction Services Department Manager - Construction Materials Testing - Tampa, Florida Intertek, a Nationally Recognized Testing Lab (NRTL) and leading provider ... of the world's leading brands and companies, is actively seeking a Department Manager to join our Professional Services Industries Inc. (Intertek-PSI) team in Tampa,… more
- TECO Energy (Tampa, FL)
- …participate in mutual assistance storm trips as needed, back-up the Service Area Operations Manager in his/her absence and miscellaneous duties as assigned. 10% ... Be responsive to overtime requirements, including availability for rotating on- call duty while continuing to monitor and reduce non-value...able and willing to report to any Energy Delivery Operations Center and rotate on a periodic… more
- Pfizer (Tampa, FL)
- …that significantly improve their lives. The Pfizer Connect Area Business Manager (PC-ABM) reports into the Pfizer Connect Internal Medicine National Business ... of10-13 Pfizer Connect Health & Science Representatives (HSRs)at the Pfizer Connect Center based in Lake Forest, Illinois or Tampa, Florida. This open position… more
- MyFlorida (Tampa, FL)
- …to protecting our country. If there are any problems applying online, please call People First Staffing Administration: ###. Service Center hours are Monday ... compliance. Audits records. + Assists to assure proper clinic operations . In the absence of the supervisor, performs supervisory...for the Senior Public Health Nutritionist Supervisor or Program Manager . + If fluent in another language, you may… more
- MyFlorida (Ruskin, FL)
- …to protecting our country. If there are any problems applying online, please call People First Staffing Administration: ###. Service Center hours are Monday ... within the timeframe assigned. + Assists supervisor to assure proper clinic operations , including adherence to policies and procedures by support staff. + Conducts… more
- MyFlorida (Tampa, FL)
- …experience working in an IT environment in either a field-based support capacity or a call center capacity. Education can substitute on a year for year basis At ... lift 30 pounds and move equipment PREFERENCES Experience in customer call documentation and tracking system/ticketing system. Experience supporting VoIP products.… more
- CAE USA INC (Tampa, FL)
- …aviation, and healthcare by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and ... systems and software in conjunction with end-users and department management. + On- call for production system support. + Provide shift-based continuous monitoring of… more
- WTW (Tampa, FL)
- …to help them obtain new policies. This position works in a call center setting and reports to the Performance Manager . **Responsibilities:** * Contacts and ... year of sales experience preferred * One year of call center experience preferred **Position Type/Expected Hours...7am to 12am during open enrollment and high-volume periods. * Hours average 40 hours per week during regular operations… more
- Encore (Tampa, FL)
- …environment while ensuring complete customer satisfaction. This position reports to an Operations Manager , Operations Director, or Director of Event ... Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to… more
- TECO Energy (Tampa, FL)
- …and ensures there is adequate support for all assigned IS applications for both day-to-day operations and on- call support. May serve as a backup to the ... and sustainable energy solutions all while keeping top-notch customer service at the center of all we do. **Tampa Electric** is a subsidiary of Emera Inc.,… more
- MUFG (Tampa, FL)
- …a plus. + Familiarity with ACD Tools (Avaya or Cisco a plus): Operations , reporting, skill-based call routing administration, IVR administration. + Remote ... role within our IT Service Management (ITSM) operation. This team supports internal operations and employees. The Service Desk Data Analyst is primarily focused on… more
- SCI Shared Resources, LLC (Tampa, FL)
- …funeral establishment(s). **JOB RESPONSIBILITIES** Arrangements Conference + Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, ... reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures… more