- Pearson (Little Rock, AR)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- Bank OZK (Little Rock, AR)
- …diploma or equivalent required. + Minimum of four (4) years of work experience in a call center , customer service and/or retail environment required. + ... Job Purpose & Scope The Call Center Assistant Manager is responsible...support, coaching, and feedback to agents to improve performance, customer service skills, and adherence to policies… more
- US Bank (Little Rock, AR)
- …to 9pm CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of ... Employer-funded Pension Plan **What is it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA… more
- Bank OZK (Little Rock, AR)
- …year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior bilingual customer service ... on items not able to be resolved on initial call . + Meets personal and team target key performance...in writing. + Ability to demonstrate professional and effective customer service skills. + Ability to demonstrate… more
- Robert Half Office Team (Little Rock, AR)
- …procedures, and industry trends. Requirements * Proven experience in a Call Center or similar customer service role within the Financial Services ... offering a contract for a permanent position as a Call Center Specialist in the financial services... Specialist, you will be responsible for providing top-notch customer service by handling customer … more
- CenterWell (Little Rock, AR)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- Cardinal Health (Little Rock, AR)
- …and in-person facilitation (Zoom/Teams) + Background in Healthcare, Medical, Customer Service , or Call Center industries preferred + Proficiency in ... on training needs. **Responsibilities** + Supports global at-Home Solution Edgepark Customer Operations Business: Is responsible for learning programs that support… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Robert Half Office Team (Little Rock, AR)
- …queries and directing them to the appropriate department if required. * Previous experience in a call center customer service role is essential. * Strong ... Description We are in search of a Bilingual Customer Service Representative to join our team in the Wholesale Distribution industry. The position is based in… more
- Sedgwick (Little Rock, AR)
- …required. Supervisory experience preferred. **Skills & Knowledge** + Strong customer service skills including call center client processes and procedures ... a high-level repair capture rate per deployment. + Analyze and resolves customer service issues. + Providing an on-site CAT sale leadership, direction, and… more
- Bank OZK (Little Rock, AR)
- …and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and ... feedback discussions with call center staff. + Delivers feedback and/or...Recommends improvements to the policies and procedures that affect customer service . + Maintains good punctuality and… more
- Trustmark (Little Rock, AR)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. ... and communities. Responsible for responding to high volume of inbound client/ customer requests and inquiries by providing information, processing basic customer… more
- Vaco (Little Rock, AR)
- …our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical ... Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers from… more
- Veterans Affairs, Veterans Health Administration (North Little Rock, AR)
- …Veterans regarding the different services the VA offers Provides high-quality customer service to Veterans and their families/caregivers Communicates tactfully ... Experience and Education. (1) Experience. Six months experience of clerical, office, customer service , or other administrative work that indicates the ability… more
- Cardinal Health (Little Rock, AR)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Knowledge of Medicare, ... helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service… more
- Frontdoor (Little Rock, AR)
- …combination of education and experience Minimum Experience required 1-3 years of customer service experience and/or training required Required Skills: + ... + Knowledge of business unit policies and procedures + Customer service and conflict resolution + Negotiation...4.6Mbps upload/download speeds + Ability to be on video call as required during working hours. Preferred Skills: +… more
- CSL Plasma (Little Rock, AR)
- …**Experience** * Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- Public Consulting Group (Little Rock, AR)
- …Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- Sharecare (Little Rock, AR)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members ... providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism....caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality… more
- Bank OZK (Little Rock, AR)
- …ongoing support and real-time coaching and feedback to agents to improve performance, customer service skills, and adherence to policies and procedures through ... to groups of various sizes. + Proficient in using call center software and tools, including Calabrio,...employee learning and performance. + Ability to demonstrate effective customer service skills. + Ability to maintain… more