- HomeSafe Alliance (Frankfort, KY)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- Intermountain Health (Frankfort, KY)
- …job training and pass-off requirements. **Minimum Qualifications** + Six months of customer service experience involving interactions with customers in person ... involving word processing and data entry. **Preferred Qualifications** + One year of customer service experience , especially in a Hospital or Medical Office. +… more
- IQVIA (Louisville, KY)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly... experience ** **required** + HIPAA certified + **Call center experience ** **required** (3+ years preferred) +… more
- Meta (Frankfort, KY)
- …be accountable to oversee all contracting for the project lifecycle of 3-5 data center campuses in North America. The role will partner with Contracts leadership and ... a growing digital infrastructure team and work on industry-leading hyperscale data center projects in an exciting and fast-paced environment. There has never been… more
- Bank of America (Jeffersonville, IN)
- …us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of ... Degree in business, finance, or a related field. * Experience working in a financial center where...technology Skills: * Active Listening * Business Acumen * Customer and Client Focus * Oral Communications * Problem… more
- Pearson (Frankfort, KY)
- …or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful attitude and the ... have excellent oral and written communication skills + Excellent attendance is required + Experience working with a PC and a Windows environment is required + … more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …Degree or equivalent OR 4 years' relevant experience in lieu of degree. + Experience in customer service. + Experience analyzing data or working on a ... The ER&R Support Center Analyst will need to process requests from...escalation. Most of a Support Analyst's work consists of customer service, email communication, phone communication, and working within… more
- Under Armour, Inc. (Frankfort, KY)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and...handling efficiency. * Driving alignment on performance standards with Contact Center leadership team and Business Partner… more
- Molina Healthcare (Louisville, KY)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively.../KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced,… more
- Fresenius Medical Center (Shelbyville, KY)
- …procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement ... meet the practice requirements in the state in which he or she is employed. ** EXPERIENCE AND REQUIRED SKILLS** **:** + 0 - 1 year's related experience .… more
- Kelly Services (Louisville, KY)
- …Have excellent attendance history. + Have 1-3 years previous experience in a customer service call center or retail customer service environment. + Have ... be:** + Serving as the first point of public contact for all customer service issues. +...Kelly Talent Community. Opportunity is calling. Ready for a contact center job that offers freedom and… more
- Michaels (Hurstbourne, KY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LOUISVILLE-HURSTBOURNE, KY Deliver a customer centric shopping experience by managing...receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC… more
- Michaels (Louisville, KY)
- …the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC Know Your Rights Poster in ... Store - LOUISVILLE-WESTPORT, KY Deliver a customer centric shopping experience by managing...help performing these essential functions of the job, please contact your supervisor so that we may engage in… more
- Concentrix (Frankfort, KY)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience ** + Oral and written communication ... to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical… more
- Emerson (Frankfort, KY)
- …customers, owning a total book of business of $10m in ARR + **4+ years** of customer success experience in a B2B SaaS organization + General knowledge of cloud ... The Customer Success Manager role at NI will be...Will Be:** + Serve as the main point of contact supporting a portfolio of accounts through throughout all… more
- BrightSpring Health Services (Louisville, KY)
- … needs + Complete call logs and call reports + Provide leadership/ coaching to Customer Service Center Representatives + Review Respect & Care Service Center ... Our Company BrightSpring Health Services Overview Our support center is based in Louisville, Kentucky, though the...evenings and on call + Managing inbound 800 line customer calls for sales, services, employment, complaints, and general… more
- Chewy (Louisville, KY)
- …customer satisfaction. **What You'll Need:** + 2-5 years' working experience in a customer service or call center + Management experience with 5 or ... **.** **If you have a question regarding your application, please contact ** **###@chewy.com** **.** **To access Chewy's Customer Privacy Policy,… more
- Parker Hannifin Corporation (Louisville, KY)
- …locations across the country and will have around 5 direct reports as you transform the Customer Service Center experience in three key ways: 1 - Process & ... systems and provide training for consistent, impeccable customer experience via direct customer contact , phone mail and email. * Build relationships… more
- Eliassen Group (Frankfort, KY)
- …for future consideration for full time roles and positions on the extended team. ** Experience Requirements:** + Minimum 5-7 years of customer direct marketing ... The chance to be involved in a high priority Center of Excellence within the client's marketing organization working...familiarity with HTML best practices for optimal delivery and customer interaction, and experience with developing campaigns… more