- Zoom (Frankfort, KY)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Wolters Kluwer (Frankfort, KY)
- …Overview** CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** ** Head of North America** to drive growth, lead the sales strategy, and ... that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with… more
- Coinbase (Frankfort, KY)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . *What you'll be doing* *...AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations… more
- Oracle (Frankfort, KY)
- …**Required Skills and Education** + BS degree in Business, Supply Chain Management, Operations , or a related field. + Relevant experience or interest in ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Brink's (Frankfort, KY)
- …Qualifications + Bachelor's degree + Project management experience + 7 years' experience in logistics , transportation, or related operations + 10 years' ... in a strategic capacity. Will also be tasked to head up cross function projects within the area of...5 0% of the time Preferred Qualifications: + Past experience leading a Transportation Operations team of… more
- Oracle (Frankfort, KY)
- …communications for team leads * Build proactive, positive relationships with peers, managers, Customer Success team members EDUCATION & EXPERIENCE : BS degree or ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- PPL Corporation (Louisville, KY)
- …1.3 million customers and have consistently ranked among the best companies for customer service in the United States. LG&E serves 334,000 natural gas and 433,000 ... analysis, troubleshooting, and direct technical support to utility AMI operations and infrastructure. Work is conducted with established regulatory compliance,… more
- Cengage Group (Louisville, KY)
- …for sales growth and goal achievement. At the direction of the VP - Head of Institutional Sales, the Sales Leader builds and develops high performing sales regions ... and retention. The Sales Leader executes programs designed by the VP - Head of Adoption Institutional Sales in recruiting and hiring, talent development, and… more
- PPL Corporation (Louisville, KY)
- …and supported for long-term success. The role will report to the Sr. Director, Head of Customer AI. Responsibilities **Strategic Leadership** + Develop and own ... goals. + Identify high-value use cases for multi-agent systems in customer service, grid operations , predictive maintenance, and energy optimization.… more
- PPL Corporation (Louisville, KY)
- … experience . Two or more years of electric or gas utility operations sourcing experience . Lean and/or Six Sigma certification or equivalent program. ... in the nation. PPL's companies are also addressing challenges head -on by investing in new infrastructure and technology that...Business, Engineering or Supply Chain Management degree. Experience in utility operations . Strong skills in… more
- Papa John's International (Louisville, KY)
- …of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the ... management of operations including the execution of all Company policies, procedures,...product meets Papa John's standards and accurately reflects the customer 's order. Professionally and promptly respond to all … more
- Vontier (Frankfort, KY)
- …Are you dedicated to collaborating with a cross functional team to provide a first-class customer experience ? If so, come join the Gasboy Field Engineer Team as ... industrial fueling industry. **About the Opportunity** Reporting to the customer operations manager, the Gasboy Field Engineer...will play a critical role in continuously improving the customer experience . As a key member of… more
- PPL Corporation (Louisville, KY)
- …and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the ... nation. PPL's companies are also addressing challenges head -on by investing in new infrastructure and technology that is creating a smarter, more reliable and… more
- …of the General Manager to ensure compliance with the Company's product and customer service standards. This is accomplished by being a team-oriented leader, making ... each delivered product meets Papa John's standards and accurately reflects the customer 's order. + Communicates trains and promotes quality standards to team members… more
- PPL Corporation (Louisville, KY)
- …and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the ... nation. PPL's companies are also addressing challenges head -on by investing in new infrastructure and technology that...levels of inventory in support of Electric and Gas Operations . Determine and maintain appropriate stocking levels (dollars or… more
- Vontier (Frankfort, KY)
- …benefit. + Ability to interact at all levels in distributor and end customer /prospect organizations from c-suite to operations staff to successfully navigate and ... Responsibilities)** At Gasboy - Powered by Vontier, we are customer obsessed. That means we are driven to deliver...our sales strategy with distribution partners. We continue to experience growth and are looking for a talented and… more
- Genentech (Louisville, KY)
- …Our ability to bring transformative medicines to patients depends on the positive experience , engagement and resilience of everyone who works here. Our employees are ... medicines to the people who need them. We believe a great people experience is critical for revolutionizing healthcare and that's why we're committed to cultivating… more
- Vontier (Frankfort, KY)
- …to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely ... functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer … more
- Ford Motor Company (Frankfort, KY)
- …goals and dealer needs. + Work with the head of Digital Retail Experience and Dealer Operations to design and implement a plan for dealer adoption, ... for the chance to leverage advanced technology to redefine the digital retail and customer experience and improve people's lives, this is the opportunity for… more
- Oracle (Frankfort, KY)
- …basic scripting. + Experience with analytics tools. + Coursework or experience in machine learning, forecasting, optimization, or operations research. + ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more