- Danfoss (Louisville, KY)
- Technical Customer Service Agent Requisition ID: 41313 Job Location(s): Louisville, KY, USLouisville, KY, US **Job Description** Do you want to be a part ... you unique opportunities? Are you an experienced Customer Service Representative (CSR) with a technical background? Then you might be looking at your next… more
- Evolent (Frankfort, KY)
- …activities to consistently meet established customer service /contact center service levels/metrics + Staff the agent Team "help desk" and quickly ... Assists CSO supervisor in mentoring and giving feedback to customer service agents while handling agent...complete calls and serve customers in a timely manner ** Technical Requirements:** We require that all employees have the… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Anywhere Real Estate (Louisville, KY)
- …of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical - ability to learn and ... manage communication with all parties involved in the transaction. + Prioritize service to the agent and all parties with a positive and engaging attitude to… more
- SHI (Frankfort, KY)
- …Services + Device and user-based certificate issuance + Network device enrollment service (NDES) + Additionalthird-party MDM and agent -based device management ... company's end customers and partners. They will also serve as the technical lead in installing,configuringand upgrading services within our customers' and partners'… more
- Cardinal Health (Frankfort, KY)
- …matters. Responsible for monitoring incoming and outgoing communications to ensure quality, customer service , and adherence to policies and procedures, including ... for ways to improve and promote quality of work, agent development, and process flow. + Track and report...fax redactions, call transcriptions, and data collection). + Strong customer service /quality background experience. + Excellent verbal… more
- Omni Hotels (Louisville, KY)
- …fast-paced environment and be able to handle multiple priorities.* Highly developed customer service skills; possessing a friendly approachable demeanor and ... days after checkout and assist Accounting with research on miscellaneous Travel Agent requests on commissions past due.* Assist with ESP and wholesale account… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …providers via phone and email. **What will I get to do?** + Providing excellent customer service to consumers by adhering to CMS policy and identifying and ... with Affordable Care Act + Strong written and oral communication skills + Advanced customer service telephone skills and the willingness to make outbound and… more
- Vylla Title (Frankfort, KY)
- …analysis, etc. + Excellent problem solving and analytical skills. + Excellent customer service skills. + Strong mathematical skills to perform calculations ... outlines, memoranda, and basic reports and/or to orally communicate technical information. + Ability to express or exchange ideas...part of The Carrington Companies. We are a full service title agent committed to providing the… more
- Lumen (Frankfort, KY)
- …and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales ... + Delivers intelligent contact and task routing based on NLU and agent skills, proactive digital communications, contact containment via AI virtual agents, date… more