- Kyndryl (Olympia, WA)
- …and our communities. **The Role** Kyndryl is looking for a talented and passionate Escalation Engineer to join our growing Customer Success team. In this ... knowledgeable, and going above and beyond to make our customers successful. The Escalation Engineer role is critical, focusing as an escalation point for… more
- Windstream Communications (Olympia, WA)
- …_** **About the Role:** The Engineer -Wholesale NOC role entails an Escalation Engineer function. The position will be responsible for technical support ... to Windstream Wholesale customers. **What You'll Do:** + Serve as a technical escalation point of contact for Wholesale NOC team members + Provide fault management… more
- Lumen (Olympia, WA)
- …connect the world and shape the future. **The Role** This Information Security Engineer II position operates in a support role implementing security, technology, and ... managed DDoS, Threat Intelligence, and Secure Log Management products. The Information Security Engineer II is expected to perform as a shift lead, including basic… more
- Meta (Olympia, WA)
- …from new grads to industry experts. Relevant industry experience is important (Software Engineer , Site Reliability Engineer (SRE), Systems Engineer ,, DevOps ... we are always learning.This position is full-time. **Required Skills:** Production Engineer Responsibilities: 1. Own back-end services which handle fleet management,… more
- Rocket Software (Olympia, WA)
- …in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and problems regarding the ... installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process… more
- Fujifilm (Olympia, WA)
- …please visit_ _healthcaresolutions-us.fujifilm.com_ _._ **External US** **Job Title:** **Imaging Service Engineer I** **Job purpose** An Imaging Service Engineer ... resolution and proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root… more
- Fujifilm (Olympia, WA)
- …please visit_ _healthcaresolutions-us.fujifilm.com_ _._ **External US** **Job Title:** **Field Service Engineer II - Ultrasound** **Job purpose** The Field Service ... Engineer II - US is responsible for performing scheduled...proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and… more
- Public Consulting Group (Olympia, WA)
- …and troubleshooting application and report issues, and issue resolution or escalation . Ensures all production changes are made in accordance with lifecycle ... methodology, version control, appropriate testing, and risk guidelines. Acts as an internal expert in terms of the assigned systems and is responsible for knowing what changes have been made to the base systems. Plays a critical role in delivering high-quality… more
- Verint Systems, Inc. (Olympia, WA)
- …the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point for customer support ... issue escalation and maintains high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to… more
- Pearson (Olympia, WA)
- **Summary:** As a Senior Software Developer, you will be the most senior engineer of a 3-person dev team focused on adding new "Item Assist" features using **C# and ... -- Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:** + 5+… more
- Acxiom (Olympia, WA)
- …effectively work through issue resolution which may include tool errors that require escalation and data integrity issues + Develop an understanding for some of the ... your skills, and expose you to cutting-edge technologies, whether you're an engineer , developer, products guru, systems and security expert, sales and consulting… more
- Verint Systems, Inc. (Olympia, WA)
- …the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point for customer support ... issue escalation and maintain high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to… more
- Acxiom (Olympia, WA)
- …and external to track and manage solution delivery. + Serve as an escalation point for day-to-day program management issue resolution and risk management to both ... your skills, and expose you to cutting-edge technologies, whether you're an engineer , developer, products guru, systems and security expert, sales and consulting… more
- Pearson (Olympia, WA)
- **Summary:** As a mid-level Software Developer, you will be an experienced engineer on a 3-person dev team focused on adding new "Item Assist" features using C# and ... -- Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:** + 3+… more