- Michaels (Lansing, MI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LANSING, MI Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. Part Time Nights and Weekends… more
- Coinbase (Lansing, MI)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- The Hertz Corporation (Lansing, MI)
- We are seeking a Customer Experience Manager to...invest in their work every day represent a significant part of our culture - and our success and ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Capital One (Lansing, MI)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... functionality expected by small business and commercial entities. As part of the Strategic Customer Development team,...seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where… more
- Capital One (Lansing, MI)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Leadership: Represent the company externally and contribute to industry best practices. + Customer -Centric Focus: Be part of a team dedicated to empowering… more
- Hilton (Lansing, MI)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... TX or Remote\*\*\*_ This is your chance to be part of a Customer Care Team that...revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you… more
- ICF (Lansing, MI)
- …on program changes and new client requirements that have an impact on the customer experience . + Development and presentation of weekly and periodic customer ... Description **Program Manager , Customer Care Services** **Location: US...programs with a specific focus on delivering a high-quality experience to program participants. This role involves direct interaction… more
- UKG (Lansing, MI)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- UKG (Lansing, MI)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Lansing, MI)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Lansing, MI)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- AutoZone, Inc. (Owosso, MI)
- …sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience . Join a vibrant team dedicated to reaching ... team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to… more
- Cinemark (Flint, MI)
- …growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: Cinemark Assistant Managers assist in the ... to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager ...theatre and ensures that Team Members are providing superior Customer service + Learns and follows the policies and… more
- Public Storage (Highland, MI)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... + Auditing cash drawers and making bank deposits are part of the daily business + We help keep...exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of… more
- KMG Prestige (Mason, MI)
- KMG Prestige is seeking a part -time Community Manager in Mason, MI who is goal-oriented, enjoys new challenges, and has a passion for property management. The ... management experience + Demonstrated leadership abilities + Budgeting experience + Customer service mindset + Working knowledge of Microsoft Word and Excel… more
- Humana (Lansing, MI)
- …**Cross-Functional Collaboration** + Partner with marketing, engineering, data, and customer experience teams to ensure seamless implementation and ... **Become a part of our caring community and help us...roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product… more
- Capital One (Lansing, MI)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative,...GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA… more
- Zoom (Lansing, MI)
- …of business needs for our customers, working with the assigned Customer Success Manager What we're looking for + Have experience (5+) in a client-facing ... expect We are looking for an amazing Technical Account Manager (TAM) with Contact Center experience to...TAM team plays a crucial role in improving the customer experience within Zoom. We build relationships,… more
- Capital One (Lansing, MI)
- …responsible for optimizing in-market products though rapid testing and obsessing over the customer experience . + Think strategically to prioritize the roadmap in ... Manager , Product Manager : AI/ML - Velocity...with and building high-end luxury products + Passionate about customer experience and hungry to go above… more
- Humana (Lansing, MI)
- …aligning technology roadmaps with enterprise objectives and clinical, operational, and customer experience goals. Champion innovation and scalability for new ... Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work...life cycle) within Healthcare Product solutions, or other equivalent experience + Certified Product Manager (CPM), SAFe… more