- Centene Corporation (Topeka, KS)
- …performance and quality standards based on established contact center metrics + Provides customer service in a high pace contact center environment over the ... be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access… more
- SHI (Topeka, KS)
- …business applications, ERP (Microsoft D365 F&O) and CRM (Microsoft D365 Sales, Marketing, and Customer Service ) + Strong advocate for adherence to standards, ... oversee every stage of the delivery for Sales, Marketing, and Customer Service solutions within CRM platform, from analysis, design, delivery, to deployment.… more
- Sharecare, Inc. (Topeka, KS)
- …problem solving skills. + Exceptional oral, written, and presentation skills. + Excellent customer service skills and ability to adapt approach to various ... periods of time. + Ability to meet established deadlines and handle multiple customer service demands from internal and external customers, within set… more
- Confluent (Topeka, KS)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Verint Systems, Inc. (Topeka, KS)
- …feedback and recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account escalations as ... a strategic role that serves as our number one customer and company advocate . The role displays...afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations +… more
- Confluent (Topeka, KS)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- Sunrun (Topeka, KS)
- …escalated customer issues and complaints through the delivery of exceptional customer service and support by utilizing strong verbal and written ... diplomacy to avoid social media and other escalations. + Advocate for the customer across all functional...diploma or equivalent + Minimum of 5 years of customer service experience, preferably in technical support.… more
- Elevance Health (Topeka, KS)
- …activities.** Be part of an extraordinary team Are you looking to Elevate your customer service experience and make a difference? Are you looking to Advance ... 1 year of the company's experience in an automated customer service environment; or any combination of...questions at the first point of contact. + A customer advocate willing to listen and find… more
- Rocket Software (Topeka, KS)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... performance indicators (KPIs) and progress toward revenue targets and objectives. + Customer Advocacy: Advocate for Rocket customers, ensuring they experience… more
- Humana (Topeka, KS)
- …inception to introduction into the marketplace, by developing products to meet specific customer needs and to achieve specific cost and success outcomes. + Owns the ... outcomes as well as to drive innovation through anticipating customer needs and desired outcomes. + Provides strategic direction...aligns with company's goal + Act as a strong advocate of our new ways of working helping the… more
- Walmart (Topeka, KS)
- …compliance. - Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... care. You'll really wow us if - You're an advocate of patient-centered care. You easily adapt to a...and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure… more
- Ford Motor Company (Topeka, KS)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... leverage advanced technology to redefine the landscape, enhance the customer experience, and improve people's lives, this is your...development and deployment for GCP + Be a developer advocate - Practice and promote use of Cloud Native… more
- Ryder System (Topeka, KS)
- …and familiarity of the customer 's processes, build rapport, and provide quality customer service in order to optimize receivables and provide timely support ... Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ **Job Summary** Customer collection specialist who can manage a portfolio of… more
- Marriott (Topeka, KS)
- …of customer /stakeholder needs and actions consistent with the company's service standards. + **Global Mindset** - Supports employees and business partners with ... the solution architectures that will enable new innovative and transformational customer experiences. The candidate be accountable for developing highly scalable… more
- Sunrun (Topeka, KS)
- …customer survey data to address recurring issues proactively.** + **Identify and advocate for process improvements to enhance customer experience and reduce ... role is responsible for driving initiatives that enhance partner engagement and customer satisfaction, integrating the needs of both Affiliates and end consumers… more
- Nelnet (Topeka, KS)
- …enhancements, functional analysis, or other means, while remaining mindful of a strong customer service commitment and focus. 10. Work with resources to explore ... a related field (equivalent experience may substitute). **EXPERIENCE** : 1. 3-5 years customer service experience. 2. 3 years of experience with technical based… more
- Vontier (Topeka, KS)
- **The Company** Teletrac Navman is a software-as-a- service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move ... a return on investment to users, decision makers and executives + Review customer requirements, respond to customer and/or partner inquiries including pre-sales… more
- Marriott (Topeka, KS)
- …of customer /stakeholder needs and actions consistent with the company's service standards. * **Global Mindset** - Supports employees and business partners with ... provide cutting edge technology to allow our guests better self- service experiences and to feel at home when away...for all projects * Acts as a leader and advocate of architecture processes and standards, including coaching, training,… more
- Rocket Software (Topeka, KS)
- …global, fast-paced IT organisation whose primary mission is to provide world-class service to Rocketeers. Overseeing the delivery of support to the Americas, Europe, ... (EMEA), you will act as the Voice of the Customer , ensuring we enable Rocketeers to meet their business...**Essential Duties and Responsibilities** : + Act as an advocate for Rocketeers within IT, ensuring an understanding of… more
- Walmart (Topeka, KS)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...and procedures. + **Be a Talent Ambassador:** Being an advocate for the department and the club by valuing… more