- PDS Defense (Herndon, VA)
- **Call Center/ Customer Service** ** Customer Resolution Specialist ** Herndon, VA Posted: 12/4/2025 Job Description Job ID#: 214547 Job Category: Call ... Type: Associate - W2 Shift: 1 **PDS Defense, Inc. is seeking a Customer Resolution Specialist , in Herndon, VA. Job ID#214547** **Job Description:** The … more
- PDS Defense (Herndon, VA)
- …in Herndon, VA. Job ID#214548** **Job Description:** The Aircraft on Ground (AOG) Customer Resolution Specialist is responsible for reviewing, validating, ... **Call Center/ Customer Service** **AOG Customer Resolutions Specialist ** Herndon, VA Posted:...alternative solutions and facilitate the collaboration with between the customer and available resources to achieve resolution … more
- The Hertz Corporation (Washington, DC)
- …Customer Service Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for ... all inquiries + Follow up in timely manner to ensure resolution was met and customer has been notified + Maintain complete professionalism in all communication… more
- Leidos (Fort Belvoir, VA)
- …seeking a passionate and customer -focused professional to join our team as a ** Customer Outreach & Training Specialist ** . In this dynamic role, you will be ... to write and maintain user documentation and training materials. + Background in customer success, product specialist roles, or similar positions. EIO2024 If… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk-side ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7174/journeyman- customer -support-professional-%28it- specialist %29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Arlington_ **ID** _2025-7174_… more
- SolomonEdwards (Annapolis, MD)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...Interact with multiple departments to expedite processing and/or issue resolution . - Perform other related duties as required and… more
- KBR (Bethesda, MD)
- Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering ... using all resources and tools available to you. + Provides first contact resolution technical support via incoming phone calls, to customers with questions regarding… more
- Amazon (Arlington, VA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- Owens & Minor (Annapolis, MD)
- …factors such as experience, skills, education and location. Ensures that the customer is satisfied with company products and services. Works closely with Sales ... Account Executives and oversees day-to-day relationship with customer . Ensures schedules and budgets are met according to contractual agreements. Travel within… more
- CACI International (Fort Meade, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD....objective of the work is to perform first contact resolution of Help Desk calls/tickets that relate to software… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on endpoint ... complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call... partners with Tier 1 staff to improve first-call resolution , collaborates with Tier 3 engineers on root cause… more
- STG International (Rockville, MD)
- …RMO review, and when working through the determinations. The Registered Nurse Case Review Specialist will address examinee and customer concerns and be able to ... STGi is currently seeking a Registered Nurse-Case Review Specialist . The position is remote and open...Medical Officer (RMO) determinations will be sent to the customer agency and their employees (as applicable) via secure… more
- Deloitte (Mclean, VA)
- Salesforce MarTech Specialist Senior Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Educational Testing Service (Washington, DC)
- …to power human progress worldwide. POSITION SUMMARY The Digital Workplace Collaboration Specialist is a subject matter expert in collaboration services with a ... particular interest in AI platforms to enhance productivity. The specialist collaborates with technology partners, vendors, product managers, Information Security,… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire a Quality Assurance (QA) Specialist I to support its contract with the Integrated Referral Management and Appointing Center ... coordinating authority for appointing and referral management. The QA Specialist I will ensure that the IRMAC meets specific...via the MICA report. + Data input of the Customer Feedback Server. + Review database for mis-bookings and… more
- HCA Healthcare (Reston, VA)
- …and integrity. We care like family! Jump-start your career as a Medicare Specialist today with Parallon. **Benefits** Parallon offers a total rewards package that ... by location._** Come join our team as a Medicare Specialist . We care for our community! Just last year,...and effectively communicates with all parties involved in the resolution of accounts placed + Completes work request timely… more
- Bank of America (Hunt Valley, MD)
- …* Conflict Resolution * Building Rapport * Active Listening * Customer Focus * Analytical Thinking **Additional Skills:** *Attention to Detail *Critical Thinking ... Consumer Investments - Investment Specialist Trainee (Obtain SIE Series 7 66) Fort...**Skills Used in this Role:** * Establishing Trust * Customer Service * Overcoming Objections * Consulting * Risk… more
- Travelers Insurance Company (Washington, DC)
- …in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. ... investigation, damages development, evaluation, reserving, litigation management, negotiating and resolution . Provides consulting and training and serves as an… more
- St. George Tanaq Corporation (Washington, DC)
- …visit https://tanaq.com/tanaq-technical-services. **About the Role** We are seeking a **SharePoint Specialist ** to support our federal government customer . The ... SharePoint Specialist WFH Flexible*Remote from MD, VA, DC (http://maps.google.com/maps?q=Washington+DC+USA) Job Type Full-time Description **Overview** Tanaq… more
- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing ... GDIT, people are our differentiator. As a IT Support Specialist you will help ensure today is safe and...that arise or submitting and tracking tickets for issue resolution . + Provide support with help desk functions such… more