- Sysco (Laurel, MD)
- …position responsible for providing direct support to all sales colleagues and customers. As a Customer Service Representative , the goal is to assist and help ... sales sector. **RESPONSIBILITIES** As the first point of contact, the Customer Service Representative - Inside Sales Representative is responsible… more
- Global Resource Solutions (Washington, DC)
- …detail orientated, and talented individual for the position of Activity Security Representative III . Job Description: Summary: The Activity Security ... Representative III 's primary function is to provide multi-disciplined security support...bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to… more
- Global Resource Solutions (Arlington, VA)
- …detail orientated, and talented individual for the position of Program Security Representative III . Job Description: Summary: The Program Security ... Representative III 's primary function is to provide multi-discipline security support...bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to… more
- Canon USA & Affiliates (Washington, DC)
- …record and a personal vehicle. Business travel expenses will be reimbursed. **Responsibilities** ** CUSTOMER SERVICE ** . Ensures total customer (internal & ... **Overview** Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service , professional attitude and appearance are… more
- Canon Business Process Services (Washington, DC)
- …record and a personal vehicle. Business travel expenses will be reimbursed. Responsibilities CUSTOMER SERVICE . Ensures total customer (internal & external) ... Overview Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service , professional attitude and appearance are… more
- General Dynamics Information Technology (Arlington, VA)
- …Management **Certifications:** SFPC: Security Fundamentals Professional Certification - Defense Security Service (DSS) - Defense Security Service (DSS), Special ... **US Citizenship Required:** Yes **Job Description:** The Program Security Representative 's primary function is to provide multi-discipline security support for… more
- CoreSite (Reston, VA)
- …outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support. + Maintain and complete regular facility and ... nurturing your professional growth and success. Data Center Technician III Role: The Data Center Technician III ...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …work independently. Key Responsibilities: + Greets and register clients, providing exceptional customer service and responding to inquires and requests for ... billing (utilization of Medicaid Portal and Harmony/Avatar systems). + Experience providing direct customer service in a medical office setting. + Must have a… more
- TekSynap (Washington, DC)
- …a Public Trust **Overview** We are seeking a Sr. Systems Admin, IT Engineer III to join our team supporting Joint Service Provider Infrastructure Support in ... Experienced in utilizing ServiceNow ITSM tool to track and resolve incidents, service requests, and changes + Experienced in providing Active Directory Support,… more
- V2X (Washington, DC)
- …and knowledgeable in standard construction industry practices. + Highly skilled in customer service . + Proficient in MS Office Suite. + Demonstrated ... to provide Facilities and Technical support to our government customer in the DC Metro area, with potential for...reliable, and resilient facilities as well as a superior service experience for all agency employees. The Project Manager… more
- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,...call center/case management environment providing Tier II or Tier III support to address issues escalated from lower levels.… more
- TekSynap (Fort Belvoir, VA)
- …VPWS, TE, CSC), Multicast (MSDP, PIM-SM, PIM-SSM, Multicast VPN, Quality of Service , VPN Routing and Forwarding and Stateless Firewall Filters. + Develop required ... NOC, and DISA's NOCs + Coordinate with the government customer to create a Technology Assessment Plan (TAP) to...one of the following DoD 8570 Baseline IAT Level III certifications + CASP+ CE + CCNP Security +… more
- TekSynap (Fort Belvoir, VA)
- …& Qualifications** **RESPONSIBILITIES** + TNCC and ITOC personnel provide Tier II / III customer service support to US ARMY INSCOM customers. ... operating, and troubleshooting networks. **Certifications** + DoD 8570 IAM Level III Baseline Certification: + Certified Information Security Manager (CISM) +… more
- TekSynap (Washington, DC)
- …to document anddemonstratethe ability to consistently provide services that meet customer , applicable statutory and policy requirements, and SLAs. The fundamental ... Execute andmonitorproject activities. + Ensure that project tasks are completed to customer satisfaction and within schedule and cost constraints. + Lead and direct… more
- TekSynap (Rockville, MD)
- … level targets. + Demonstrate exceptional oral and written communications, including customer service skills with attention to detail; ability to multi-task ... issues. Serves as a direct point of contact for customer , service provider and internal staff interaction...Tier I support to resolve problems on internal and customer systems and escalate problems to Tier II/ III… more
- TekSynap (Washington, DC)
- …education to CNIC users and IT staff on NMCI/NGEN processes and expected service delivery timelines. + Develop and deliver training materials and sessions to ensure ... as a member of the NET Working Group and Customer Advisory Group, representing CNIC's interests and priorities in...As the NET Lead for CNIC, provide CNIC Echelon III CTRs with NET accounts and appropriate tool rights… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard ... technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure,… more
- CACI International (Springfield, VA)
- … laws, directives, orders, policies, guidance, procedures, etc. + Ensure this service provides 100% coverage of all applicable customer enclaves, domains, ... and corrective maintenance to ensure consistent, reliable, and secure service availability. This includes all actions required to return...in lieu of a degree. + DoD 8570 IAT III (current); CSSP Analyst certifications must be obtained within… more
- WM (Gaithersburg, MD)
- …DVIR form for corrective review/repair. + Immediately reports any unsafe situations or service calls to Operations Manager or Dispatch before attempting service . ... + Notifies Dispatch or Operations Manager of issues as prescribed by Service Machine protocol, including blocked containers, potential missed pick-ups or problems… more
- ASM Research, An Accenture Federal Services Company (Germantown, MD)
- …+ Adaptability: Responds well to changing priorities and technical requirements. + Customer Service Orientation: Prioritizes user satisfaction and service ... shared mailboxes, and resource mailboxes. + Provide Tier II/Tier III support for M365-related incidents and service ...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more