- Pearson (Washington, DC)
- ** Customer Service Technical Support Analyst** **Remote, USA** **Permanent** Pearson is the world's largest learning company, committed to providing ... achieve their highest potential through learning. **Role Overview:** We are seeking a ** Customer Service Technical Support Analyst** to join our remote… more
- General Dynamics Information Technology (Reston, VA)
- …Demonstrated experience in customer service + Demonstrated experience in technical support service + Demonstrated experience in system administration ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Linux,Mac,Microsoft Windows, Technical Support … more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Leidos (Mclean, VA)
- …your resume with us today!** **In this role you will** provide technical support and customer service to the client organization's users of computer ... **Description** ** Technical Support Analyst** **Are you looking...systems engineering and/or application development in order to restore service and/or identify problems, + Maintaining a troubleshooting tracking… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Technical Support ,Troubleshooting **Certifications:** ... A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software WHAT… more
- CACI International (Springfield, VA)
- …+ Respond to and resolve customer issues, providing top-tier technical support and customer service . + Collaborate with various engineering teams to ... management. + Exceptional troubleshooting and problem-solving skills. + Experience in providing customer -focused technical support . + Knowledge of Linux… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Technical Support ,Troubleshooting ... WILL MAKE AN IMPACT * Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. WHAT YOU'LL… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Guest Service , Technical Support **Certifications:** CompTIA ... depends on a **Site Surveyor** joining our team to support **our government client's** activities in the Northern Virginia...interface with customers should be expected; must have excellent customer service skills WHAT YOU'LL NEED TO… more
- Amazon (Herndon, VA)
- …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using... service to Enterprise customers - Working with customer support peers around the globe to… more
- Confluent (Washington, DC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Washington, DC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- ManTech (Mclean, VA)
- …IT Support Officer (EITSO) as well. You will provide technical support and customer service to the organization's users of computer applications ... **ManTech** is seeking a motivated, career and customer -oriented **Location Support Center (LSC) Lead**...Center (LSC) Lead** to lead a team of IT support professionals responsible for incident response, deskside service… more
- Amazon (Arlington, VA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- TEKsystems (Arlington, VA)
- …functions include but are not limited to: Lead and mentor a multi-level team of Technical Support Services/IT Service Desk staff. Serve as an escalation ... technology, and support knowledge transfer. Respond to customer support tickets promptly, provide technical...not required Experience in a leadership role within a technical support or IT service … more
- Johnson Matthey (Washington, DC)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Washington, DC)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Sutherland Global Services (Washington, DC)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- Amazon (Arlington, VA)
- …Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- Amazon (Herndon, VA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- PSI Services (Washington, DC)
- … technical discussions with clients. + Experience in effective customer service , client management, and/or technical support is preferred. + Knowledge ... + Deliver webinars, presentations, trainings and record videos to support the HiSET Program. + Work with HiSET leadership...technologies. + Must have excellent time management, communication and customer service skills. + Ability to build… more