- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ...dedicated hardworking technicians to our team. As an IT Help Desk Technician + Your… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities**...issues as possible during first call resolution, or at Tier 1 + Efficiently escalates detailed incidents to … more
- Leidos (Odenton, MD)
- **Description** + 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a ... DOD customer in Fort Meade MD. This individual will help ascertain the nature of the support request, resolve...escalate to the appropriate work group, when necessary. The technician will be responsible for documenting all work in… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I Transform technology into opportunity ... as a Help Desk Technician with GDIT....as a Help Desk Technician with GDIT. A career in...looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier … more
- General Dynamics Information Technology (Washington, DC)
- …you'll be a meaningful part of improving how agencies operate. Our work depends on a ** Help Desk Technician ** joining our team to support the Department of ... At GDIT, we foster a people-centric environment. As a ** Help Desk Technician ** you will...service level agreements. + Providing program support as a Tier 1/2 Service Desk Technician .… more
- General Dynamics Information Technology (Washington, DC)
- …CmpTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at ... Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help ...MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician .… more
- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- Gama-1 Technologies (Silver Spring, MD)
- …perform these essential functions. + Responds to tickets and questions escalated from Tier I Call Center. + Answer user inquiries regarding computer software or ... Basic Qualifications + 2 years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS, including laptop and desktop… more
- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking ** Tier 2** **IT Support Technicians** to join our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology into opportunity ... as a Help Desk Technician with GDIT....as a Help Desk Technician with GDIT. A career in...looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier … more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... the heart of our nation's capital. As a Service Desk Technician / Help ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELPDESK… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELPDESK… more
- General Dynamics Information Technology (Falls Church, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Administration, ... Help Desk Operations,IT Service Desk ,Teamwork **Certifications:** CompTIA Security+ CE Certification - CompTIA, ITIL...DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing… more
- Leidos (Washington, DC)
- …client in the Healthcare sector. The program provides a range of IT services, including help desk , desk side support, Windows & Mac workstation support, ... field locations in Boston and Dallas. + The Service Desk team is responsible for providing Tier ...contract SLA reporting. + Generate and evaluate ticket queue/individual technician metric reports from ZenDesk. Perform analysis and enhancement… more
- Chenega Corporation (Alexandria, VA)
- …approximately fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting ... **Req ID:** 34097 **Summary** **Desktop Support Technician ** **Ft Belvoir, VA** Are you ready to...services, staff, and expertise to operate and maintain service desk functions that provides a ticketing system, operational support,… more
- NANA Regional Corporation (Arlington, VA)
- …training to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II ... Suvi is looking for a Technician (Field Service Representative) to support our government...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Epsilon, Inc (Alexandria, VA)
- …aforementioned conditions. + One (1) or more years of experience in a Call Center/ Help Desk environment. + Understanding of Active Directory; ServiceNow or other ... **Account Management Technician I** **Who is Epsilon:** Epsilon is an...customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident… more
- NuAxis Innovations (Washington, DC)
- …PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics ... **PC Deployment Technician ** Location **Washington, DC** \# of openings **1**...ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER … more
- Amentum (Washington, DC)
- …our customers professionally. You are dedicated to our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking a **Call Center IT Support Technician ** to join our team and support our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more