- ASM Research, An Accenture Federal Services Company (Washington, DC)
- Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service ... satisfaction, continuous improvement, and alignment with program objectives. The Service Desk Lead provides supervisory and operational leadership for… more
- Insight Global (Mclean, VA)
- …looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in ... computing/technology operating procedures and standards. . Participate in bi-monthly weekend maintenance window testing as required. . Maintain schedules for… more
- The Children's Inn at NIH (Bethesda, MD)
- The Weekend and Relief Manager (WRM) is primarily responsible for managing the weekend and on-call activities at The Children's Inn at NIH and off-campus ... community apartments. Weekend & Relief Managers work closely with other members...(RSM) Task Manual. Guest Relations: * Provide exceptional customer service and compassionate support to families * Become familiar… more
- PLUS Communications (Arlington, VA)
- The Company: PLUS Communications is a full- service communications firm based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating ... ad servers like CM360, while driving efficiencies and process improvements. + Lead strategy and execution for programmatic media buys across demand-side platforms… more
- General Dynamics Information Technology (Fort Meade, MD)
- …**As a Tier III Administrator, you will work closely with your team and Lead to provide vital technical support for the integration of Global Video Services (GVS) ... solutions.** **Resolve issues within specific SLAs or escalate to the appropriate service level queue for resolution.** **Review incidents and incident database to… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …after-hours or weekend support for maintenance, outage resolution, or other service support requested by the Government. This position is full-time and fully ... Identify and remediate security issues with TFIN information security team.? + Lead customer migration to future SharePoint platforms; Build and create delivery… more