- General Dynamics Information Technology (Washington, DC)
- …Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful contributions to ... a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is… more
- TekSynap (Silver Spring, MD)
- …or ability to obtain) **PREFERRED QUALIFICATIONS** + ITIL 4 Managing Professional (preferred) + HDI Service Desk Manager or HDI Support Center Manager ... **Overview** We are seeking a highly motivated and experienced Service Desk Manager to join...be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: Less… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 35468 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...(SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service … more
- Marriott (Washington, DC)
- …continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- TekSynap (Washington, DC)
- …secure, and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the resolution of IT ... Response** + Lead the response to critical IT incidents, ensuring that normal service is restored as quickly as possible and minimizing impact to users and… more
- National Gallery of Art (Washington, DC)
- Summary The Help Desk Manager is responsible for leading the operations and maintenance activities to provide support for users of the Oracle Financials system. ... This role involves managing day-to-day operations of the help desk , troubleshooting system issues, and ensuring timely resolution of financial application-related… more
- TekSynap (Fort Belvoir, VA)
- …Professional (PMP) certification or equivalent experience preferred **Overview** We are seeking a Service Desk Manager to provide technical support for our ... capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-...Version 4 Foundation and one or more ITIL Practice Manager , Managing Professional, or Strategic Leader certifications towards ITIL… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...data and recommendations to the Leidos PM NMCI NGEN program office, NCTAMS LANT Customer Relation Management (CRM) team,… more
- Leidos (Chantilly, VA)
- **Description** GxNext is looking for a Help Desk Manager that would be responsible for leading a team of technical support specialists, overseeing the ... day-to-day operations of a help desk , ensuring timely and effective resolution of user issues...and collaborating with other departments to maintain high customer service standards. **Job Duties:** + Manage the ongoing daily… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Manager . This position will be located in Washington DC and will be an onsite position. ... USD $142,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5620/ service - desk - manager -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-5620_… more
- Guidehouse (Silver Hill, MD)
- …of Supervisory role + 24x7 on call experience + Extensive experience running a Service Desk or Operation Center. + Experience with Incident Management (Remedy, ... will be responsible for monitoring and responding to incidents, escalations, and customer service request. + The position will assist in coordination of all customer… more
- Marriott (Annapolis Junction, MD)
- **Additional Information** Bonus Eligible - Food & Beverage Front Desk PM Shift **Job Number** 25030683 **Job Category** Rooms & Guest Services Operations ... GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...that Affect the Guest Experience** * Provides excellent customer service by being readily available/approachable for all guests. *… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support ... program . Qualified candidates are urged to apply to learn more...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now… more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...Medical, dental, and vision insurance. 401K plan. Employee Assistance Program . + Perks: Referral Bonus Program , Meal… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...Medical, dental, and vision insurance. 401K plan. Employee Assistance Program . + Perks: Referral Bonus Program , Meal… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... Description This is a program for Active-Duty Military Members and Military Spouses...direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the… more
- HEI Hotels and Resorts (Arlington, VA)
- …benefits package, including tuition reimbursement and access to an Employee Assistance Program . Stop by today to learn more about joining our team!Don't meet ... all qualified military candidates to apply. Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction,… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...Medical, dental, and vision insurance. 401K plan. Employee Assistance Program . + Perks: Referral Bonus Program , Meal… more
- TekSynap (Fort Meade, MD)
- …with JIRA and Remedy ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get in, be given a project, ... determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM inColumbia,MD.… more
- TekSynap (Arlington, VA)
- …and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...+ Experience: + Ten (10) years' experience as a program manager + Demonstrate ability for oral… more