- Amazon (Seattle, WA)
- …for customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core ... to improve the customer experience. Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine… more
- Amazon (Seattle, WA)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... without authority. Key job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer pain-points. * … more
- Amazon (Seattle, WA)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... will be responsible for driving a high-visibility program of reducing customer service contacts that...science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) ... to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen...skills. To excel, you will use your project or program management experience to advocate for, and improve, the… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this ... key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be responsible for… more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more
- Amazon (Seattle, WA)
- Description The AWS Marketing Customer Experience team is seeking a highly skilled Senior Technical Program Manager who will own the full program ... discussions between requestor(s), development team(s) that would be affected, and the product manager for that area, if one exists to simplify and distill complex… more
- Amazon (Seattle, WA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Seattle, WA)
- Description ob Description: Amazon is looking for a ( Senior ) Program Manager with a strong delivery record and proven project management experience to own ... projects from conception to completion. We are seeking a ( Senior ) Program Manager who will...success. * Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. * Bridge gaps… more
- Amazon (Seattle, WA)
- …Kindle Content and Physical Books team is looking for a passionate and visionary Senior Product Manager who loves to innovate and create world-class customer ... and read books across our business. As the WW Senior Product Manager for product damage and...design metrics / KPIs, propose tenets, list our current customer gaps with central teams and design future roadmap… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... conception to completion. We are actively seeking an experienced Senior Program Manager with a...success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a ( Senior ) Program Manager with a strong delivery record and proven project management experience to own strategic, ... projects from conception to completion. We are seeking a ( Senior ) Program Manager to effectively...success. * Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. * Bridge gaps… more
- Rithum (Seattle, WA)
- …our customers create optimized consumer shopping journeys from beginning to end. **Overview** The Senior Customer Success Manager (CSM) serves as a trusted ... outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven...engage with key contacts, decision-makers, and executives within the customer base. + Maintain a deep understanding of all… more
- Amazon (Seattle, WA)
- …at Earth's most customer -centric company. Key job responsibilities As a Senior Manager , Technical Product Management, you will: * Deeply understand CSA ... do. The Contact Handling Experience team within CS is seeking a talented and customer obsessed Sr. Manager , Technical Product Management to lead the vision,… more
- Amazon (Seattle, WA)
- …provides world-class support to our global Selling Partners, and is looking for a Senior Program Manager in the Global Process Management organization. The ... Global Process team is seeking an entrepreneurial, innovative, and customer obsessed program manager who...Selling Partners. The position involves regular interactions with the senior management on status, risks and is a key… more
- Amazon (Seattle, WA)
- …top destination for design talent, is seeking a talented, creative, and experienced Sr. Program Manager to join our exciting team working to help create thriving ... to be the best home for design and creative professionals on the planet. As a Sr. Program Manager , you will have the opportunity to define and drive the ADX … more
- Amazon (Seattle, WA)
- …services, performs risk assessments and ensures products are compliant with industry standards. A Senior Technical Program Manager is expected to seek out ... designed and implemented to the high standards required to maintain and enhance customer trust. Security and Privacy are paramount to maintaining trust and we need… more
- Amazon (Seattle, WA)
- Description Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team. If you are a strategic thinker with a strong ... background in program management and the ability to drive cross-functional projects,...developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team… more
- Amazon (Seattle, WA)
- …process excellence principles? If so, the Selling Partner Support team is looking for a Senior Program Manager to build and manage programs for our global ... the Seller experience. Key job responsibilities As a Sr. Program Manager , you will be responsible for...and execute on our roadmap. You will provide regular program updates to senior management. The ideal… more
- Amazon (Seattle, WA)
- Description Amazon seeks an outstanding Senior Technical Program Manager (TPM) to enrich our Integrations Team. We desire a teammate with innate curiosity, ... keen analytical acumen, and a passion for advancing customer -centric processes. The ideal candidate will adeptly spearhead operational endeavors, cultivate, and… more