- Amazon (Seattle, WA)
- …products using Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) ... CET team. A day in the life As a Program Manager in our Customer Engagement Technology...the day, you navigate a series of meetings with senior leaders across Amazon, leveraging your influence to guide… more
- Amazon (Seattle, WA)
- …and tying it all together to the cloud. As the Quality (Customer Experience) Program Manager , you will be responsible for overseeing all aspects of quality ... program strategy, end-to-end delivery, and communicate results to senior leadership - Work collaboratively with vendor and internal...strategy, end to end delivery, and communicating results to senior leadership - 5+ years of program … more
- Amazon (Seattle, WA)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Sr Product Manager -Technical to join the Customer Engagement Technology (CET) ... Team within Customer Service ( CS ). You will be responsible for driving the vision...going to a human. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service ( CS ) is seeking a self-driven Senior Program Manager to set the strategy for organizational and operational ... set and manage a roadmap of initiatives, driving end-to-end program management of projects that aim to improve both...a high visibility role that requires close partnership with CS senior leaders to understand their priorities.… more
- Amazon (Seattle, WA)
- …especially true in the Customer Engagement Technology (CET) department. We are looking for a Sr . Technical Program Manager (TPM) who can own the scoping, ... Sr . TPM role will be highly visible across CS . You will be partnering with and influencing the...projects. The right candidate will possess a strong technical program management background, will have demonstrated experience leading medium… more
- Amazon (Seattle, WA)
- Description The Worldwide (WW) Concessions Planning Sr . Program Manager will have cross functional responsibilities and needs to be passionate about the ... - Interface between Amazon Regional business teams and Customer Service ( CS ) Concessions to facilitate defect reduction goals. - Collaborate with operational,… more
- Amazon (Seattle, WA)
- …and solutions through a myriad of applications. CET is looking for an experienced Sr . Technical Program Manager (TPM) to lead a multi-year, large-scale, ... enterprise software program . You will be part of a Global Product...during the first interaction. Key job responsibilities As a Sr . TPM in CET, you will take part in… more
- Amazon (Seattle, WA)
- …mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service ( CS ) team is an essential part of that mission. Amazon CS is ... languages (and growing). The Customer Engagement Technologies (CET) organization powers CS by developing elegant Customer and Customer Service Associate facing… more
- Amazon (Seattle, WA)
- …and operations network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate ... exceptionally talented, bright, and driven people. Amazon's Customer Service ( CS ) organization is looking for a dynamic, organized self-starter... program team. This team proactively engages with business stakeholders… more
- Amazon (Seattle, WA)
- …team within the Amazon Customer Service ( CS ) org is seeking a Sr . Product Manager - Technical to collaborate across various teams, including engineering, ... Basic Qualifications - Bachelor's degree - 5+ years of product or program management, product marketing, business development or technology experience - Experience… more
- Amazon (Seattle, WA)
- …Intelligence? Then we're looking for you! We are seeking a Principal Product Manager to join the Customer Engagement Technology (CET) Team. You will be responsible ... for effective use of LLMs * Work with leaders across science, tech, product/ program management, corporate and operations to identify and manage new and existing… more
- Amazon (Seattle, WA)
- …Artificial Intelligence? If yes, then we're looking for you! We are seeking a Sr Product Manager - Technical to join the Customer Engagement Technology (CET) ... to meet emerging customer needs and technologies. You'll also work closely with senior leaders and cross-functional stakeholder teams within CS and across Amazon… more
- Amazon (Seattle, WA)
- …with strong analytical skills and practical experience to manage the technical program for the next generation of transporter support software systems. The Shipping ... it. In this role, you will regularly interact with senior leadership and work with multiple teams to define...As Earth's most Customer Centric Company, Amazon's Customer Service ( CS ) organization builds solutions that provide our customers with… more
- Amazon (Seattle, WA)
- …team within the Amazon Customer Service ( CS ) org is seeking a Sr . Product Manager to collaborate across various teams, including engineering, product ... Amazon businesses. Basic Qualifications - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's… more
- Amazon (Seattle, WA)
- …Amazon Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager , Concessions. The successful candidate will ... you may need to flex and operate as a program manager one day, a product owner...a global scale, please apply About the team WW CS Concessions owns creating goals for defect reduction, improving,… more
- Amazon (Seattle, WA)
- …At Amazon, we're working to be the most customer-centric company on earth. Customer Service ( CS ) is at the heart of what we do. Are you interested in shaping the ... future of Amazon CS globally and driving strategic initiatives that shape the...Service Stores Solutions (CS3) is seeking a Principal of Program Management to lead its new business, service, and… more
- Amazon (Seattle, WA)
- …policies, and improving seller performance though rewards and incentivization. This Principal Program Manager must be able to continually formulate a compelling ... program vision and rigorously prioritize to drive impact with...service (eg, benchmarking CX for CSBA compared to Amazon CS and seller-provided CS ), and influencing their… more
- Amazon (Seattle, WA)
- Description Amazon Books team is looking for a Program Manager - Operations to deliver exceptional service to our strategic vendors (book publishers). This role ... scalability and vendor satisfaction through this role. As a Program Manager - Operations, you will be...internal teams across Amazon (including but not limited to CS , Accounting, Tax, Conversions etc.) to solve publishers' challenges.… more
- Amazon (Seattle, WA)
- …join the Voice of Customer (VOC) team within the Worldwide Customer Service ( CS ) organization. We are a cross-functional product, program , science, and ... metrics analysis, technical specifications, development, and launch efforts. - Influence senior leaders across Amazon and communicate Amazon CS ' AI/ML… more
- Deloitte (Seattle, WA)
- …with the SAP solution portfolio for Enterprise Asset Management (EAM, PM, CS , MRS, Mobile, Intelligent Asset Management) + Hands-on functional configuration and ... + Experience leading pre-sales, proposal, and RFPs + Experience managing senior -level client relationships + Experience with developing eminence, thought ware and… more