- Amazon (Seattle, WA)
- …Amazon's return policies and ensuring a great customer experience. The team is seeking a Sr . Program Manager to be responsible for improving the customer ... and countries sound exciting to you? If so, the Concessions Abuse Prevention (CAP) is looking for you! CAP...launch large scale programs to resolve buyer issues. Track program progress and provide visibility to leadership - Continuously… more
- Amazon (Seattle, WA)
- Description This Senior Manager , Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working with Consumer ... definition and improvement programs, Calls Per Unit (CPU) and concessions reduction priorities, and with CS operations teams on...position will also lead a team of customer experience program and project managers in order to continuously improve… more
- Amazon (Seattle, WA)
- …this could include building strategies to reduce contacts, addressing areas creating concessions , to driving change across our operations network for our customers. ... is continuously improved across the network. Key job responsibilities Lead program initiatives to drive positive change for customers. Balance priorities to… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this role, ... organization. - Develop then drive a periodic business and program progress reporting as it relates to concessions...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree Preferred Qualifications - 2+… more
- Amazon (Seattle, WA)
- …for customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core member of ... across Amazon teams to deliver on your roadmap. Partner with program /product managers, category teams, finance, legal, operations associates and engineers to… more