- CAI (Providence, RI)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving… more
- Robert Half Technology (Attleboro, MA)
- Description We are looking for an experienced Help Desk Analyst III to provide technical support and solutions for a small business environment. This contract ... for Microsoft Windows systems, including troubleshooting and resolving issues. * Manage service desk tickets efficiently, ensuring timely resolution of technical… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on… more
- Evolent (Providence, RI)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- Citizens (Johnston, RI)
- Description The Incentive System Support Analyst is a key member of the Sales Performance Management (SPM) Information Shared Services team. This position ensures ... + Engage business partners as needed, including managing help desk tickets. + Execute manual data loads and perform...written). + Ability to manage competing priorities while meeting Service Level Agreements (SLAs). + Ability to manage workload… more
- Public Consulting Group (Providence, RI)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- AccentCare, Inc. (Fall River, MA)
- …Directory, EntraID + Intune Auto-pilot, + Networking (TCP/IP, WINS, DNS, DHCP) + ITIL Service Management through Service Now + Single Sign on concepts + MDM ... by both technical teams and end users Responsibilities: The End User Support Analyst will provide support to end users in resolving hardware and software issues… more