- Bank OZK (Alpharetta, GA)
- …responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with ... recommendations for improvement to Customer Care leadership and working with call center managers to implement and execute. + Conducts one-on-one coaching and… more
- Kelly Services (Alpharetta, GA)
- Kelly(R) Professional & Industrial is seeking a ** Call Center Representatives** to work in **Alpharetta, GA** . Bachelors Degree Required. Join us and take ... to help you through the process. **Why you should apply to be a Call Center Representative:** + Use your Customer Service skills and passion for helping others.… more
- IQVIA (Atlanta, GA)
- …we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will ... solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for fielding requests such as: card… more
- Momentum Solar (Norcross, GA)
- Outbound Call Center Representative- GA Department: CALL CENTER OUTBOUND Location:Norcross, GA Momentum Solaris a premier residential solar provider with ... growth into leadership for the right individual. We're currently hiring exceptional outbound Call Center - Lead Generation representatives to work remotely. As… more
- Elevance Health (Atlanta, GA)
- **Pharmacy Technician II - CarelonRx Call Center ** **Hours:** 10:30 am - 7 pm or 12 pm - 8:30 pm EST **Location:** This role enables associates to work virtually ... **Clinical Pharmacy Care Center (CPCC)** is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. The… more
- Bank OZK (Alpharetta, GA)
- …and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and ... feedback discussions with call center staff. + Delivers feedback and/or training that supports consistent processes and performance improvement solutions. +… more
- ChenMed (Decatur, GA)
- …needed, require in-office presence. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Operating in a call center environment, receives inbound and makes outbound customer ... required + A minimum of 2 years of customer service experience required; in a call center or similar environment. + A minimum of 2 years experience working in a… more
- Life Line Screening (Atlanta, GA)
- Remote Call Center Sales Representative Make a difference in people's lives while growing your sales career - all from the comfort of your home. At Life Line ... Mbps upload) and a quiet, distraction-free home workspace + 1-2 years in call center environment preferred Why Join Life Line Screening? At Life Line Screening,… more
- Intermountain Health (Atlanta, GA)
- …sharing of services) + Experience in Food Service, Nutrition Services, or healthcare call center (preferred) + Demonstrated ability to work with modified diets ... as well as potential onsite interviews and meetings. **Work Schedule** + **PRN, on call or as needed** + **Remote Position, must be a Utah Resident** + **Shift… more
- Bank OZK (Alpharetta, GA)
- …typing skills, required. + Minimum of one (1) year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior ... follow-up calls with customers on items not able to be resolved on initial call . + Meets personal and team target key performance indicators (KPIs). + Attends… more
- Chicken Salad Chick (Atlanta, GA)
- …and information requests. Requirements + 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. ... + Basic competency in Microsoft Suite (Outlook, Word, PowerPoint). + Previous experience with SAP or other Order Management Systems is advantageous but not mandatory. + Familiarity with Salesforce.com is a plus but not required. Equal Opportunity Employer This… more
- Bank OZK (Alpharetta, GA)
- …+ High school diploma or equivalent, required. + Bachelor's degree in an educational field, such as adult education or curriculum and design, or a banking-related ... Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to… more
- Atlanta Airlines Terminal Company, LLC (Atlanta, GA)
- …equivalent combination of training, education, or experience. . Related experience in a call center /dispatch environment. . Able to work a flexible schedule ... Job Title: Communication Center Coordinator Department: Operations Salary: $45,792 Reports to: Communication Center Supervisor FLSA Status: Non-Exempt Position… more
- State of Georgia (Dekalb County, GA)
- …service setting communicating information OR one year of experience in a call center . 2. Intermediate level proficiency in Microsoft Office applications. ... student affairs environment. 4. Experience working in an automated customer service call center . All selected applicants may be subject to a criminal background… more
- Molina Healthcare (Atlanta, GA)
- …general public. + Achieves individual performance goals as it relates to call center objectives. + Demonstrates personal responsibility and accountability and ... and experience **Required Experience** + 3-5 years' experience in a call center environment + 1-2 years supervisory experience **Preferred Education** Bachelor's… more
- Securitas Security Services USA, Inc. (Lithia Springs, GA)
- …Officer positions are highly sought after. If you have experience in positions like Call Center Representative, Dispatch or Camera Monitoring this role is a ... **Data Center Security Officer** The Data Center Security Officer maintains security and safety of people and property to the Datacenter. Identifies and… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Amazon (Lithia Springs, GA)
- …efficiently manage the operations budget and expenditures - Routinely operate as the afterhours on- call Data Center Facility Manager for the data centers in the ... own them to completion. We are seeking an Data Center Facility Manager to serve as a technical resource...to meet or exceed defined service levels of data center operations. The Data Center Facility Manager… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or ... Certifications or License preferred; + 5-8 years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills**… more