- Zoom (Atlanta, GA)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Regions Bank (Atlanta, GA)
- …skills + Strong work ethic and self-motivation + Lead design of customer onboarding, loyalty and retention programs for Consumer bank customers + Identify ... accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You...to integrated marketing efforts designed to meet and exceed customer needs and expectations as well as drive business… more
- EMCOR Group (Atlanta, GA)
- …Company standards. + Drive continuous improvement and innovation throughout account(s). + Lead customer retention /contract extension efforts. + Conduct ... Manager is accountable for the overall financial performance (P&L) and senior level customer relationship of assigned accounts. This includes, but is not limited to,… more
- Intuit (Atlanta, GA)
- …center to a value driver. We now play a pivotal role in driving retention and monetisation, through delivery of exceptional customer experiences that build ... Performance Manager to oversee the execution of sales and lead pass programs for Intuit's Global Business Solutions Group...organization. Reporting to the Sales Leader - Growth and Retention , GBSG Customer Success, this position will… more
- Intuit (Atlanta, GA)
- …our existing customer base. This position is central to our customer retention strategy, proactively engaging customers throughout their renewal lifecycle. ... **Overview** The **Growth and Retention Specialist** is a strategic, customer -facing...footprint within their organization. + **Negotiate and Problem Solve:** Lead commercial discussions, including pricing negotiations, to secure renewals.… more
- Oracle (Atlanta, GA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Atlanta, GA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Atlanta, GA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Robert Half-Robert Half Corporate (Atlanta, GA)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more
- Kyndryl (Atlanta, GA)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic...to closing deals and beyond. Not only will you lead a number of Portfolio accounts, but you'll also… more
- Coinbase (Atlanta, GA)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Honeywell (Atlanta, GA)
- …products; and installation, maintenance, and upgrades of systems. **THE POSITION** As a ** Lead Customer Marketing Specialist** here at Honeywell, you will play a ... develop strategic marketing plans and opportunities to drive growth and retention + Understand customer needs to develop messaging and content that will engage… more
- The Clorox Company (Alpharetta, GA)
- …across Clorox categories. + Identify best in class digital shelf partners to lead focused insight work across prioritized customer teams (Amazon, Walmart and ... in atomized moments, not linear funnels. -The Omni-Insight Shopper Lead is a pivotal role that blends eCommerce analytics,...(Amazon priority + key .Coms)** + Partner with Amazon customer teams, and BU marketing teams to decode shopper… more
- The ODP Corporation (Marietta, GA)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- Wolters Kluwer (Kennesaw, GA)
- …of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention and expansion + Foster a ... the Role:** We are looking for a Director of Customer Success to lead a global ...and healthcare sectors. This role is pivotal in driving customer satisfaction, retention , and growth by ensuring… more
- PagerDuty (Atlanta, GA)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- The Gathering Spot (Atlanta, GA)
- Community Experience Lead About The Gathering Spot The Gathering Spot is a premier private membership club designed for ambitious professionals, creatives, and ... Opportunity We're seeking an exceptionally warm, service-driven, and community-minded Community Experience Lead to be the face of the member experience. As the… more
- Grant Thornton (Atlanta, GA)
- Position Summary The Oracle HCM Integration and Reporting Lead is a strategic leader responsible for overseeing a team dedicated to managing, creating, and ... opportunities to streamline and proactively enhance reporting solutions. The Lead will collaborate with cross-functional teams, drive process improvements, and… more
- The Hertz Corporation (Atlanta, GA)
- …in the Life:** We're looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service ... recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and… more
- Honeywell (Atlanta, GA)
- … engagement and loyalty through innovative marketing strategies. As the Director of Customer Marketing, you will lead a team in developing and executing ... drive the development and execution of comprehensive marketing strategies that enhance customer acquisition, retention , and satisfaction. Your ability to analyze… more