- Thruway Fasteners, Inc. (Duluth, GA)
- …branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY The Customer Service and Support Manager is the day-to-day go to person to ... service problem solving and back-up to internal customer service staff. ESSENTIAL FUNCTIONS + Manage...FUNCTIONS + Manage workflow to assist customer service staff in balancing priorities, providing backup support… more
- Microsoft Corporation (Atlanta, GA)
- …engaging in conversations with internal and external stakeholders (eg, Customer Service and Support , Project Manager , Solution Architect, Product Group) ... our customers, to create the foundational knowledge that enables us to make customer -first decisions in everything we do. In doing so, we create life-changing… more
- U-Haul (Alpharetta, GA)
- …Program Storage Customer Service Representative Primary Responsibilities: + Support the site manager with facility operations. + Answer phone inquiries ... of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage ... Representative, you will work as part of a support team to be the face of U-Haul Company's… more
- Cornerstone onDemand (Atlanta, GA)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... and using metrics to drive decisions. + Experience designing and modeling customer support packages and service tiers for enterprise clients. + Excellent… more
- Graphic Packaging International, LLC (Atlanta, GA)
- Customer Service Manager Requisition ID: 12307 Location: Atlanta, GA, US, 30328 Department: Customer Service Travel: Up to 25% **If you are a GPI ... we'd love to hear from you.** **A World of Difference. Made Possible.** **Position Title: Customer Service Manager ** **Reports To:** Director of Customer … more
- CoStar Realty Information, Inc. (Atlanta, GA)
- …an accredited, not-for-profit, in-person college/university. + 3-5 years of experience in customer success, account management, customer service , or ... Customer Success Manager , Real Estate ... Customer Success Manager , Real Estate Manager Job Description...across teams. + Solid understanding of business processes (sales, service , support ) and the ability to connect… more
- SHI (Atlanta, GA)
- …retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco ... customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers...+ In-depth understanding of Cisco's business model, architectural frameworks, support service portfolio with service … more
- Capital One (Atlanta, GA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Capital One (Atlanta, GA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Guidehouse (Atlanta, GA)
- …agency stakeholders, and national customer agencies to develop a network to support customer service issue resolution, leveraging these relationships to ... Obtain Public Trust **What You Will Do** **:** The Customer Engagement Manager operates as the lead...in support of Travel Shared Services, the customer to achieve agencies' service objectives. Develops… more
- Oracle (Atlanta, GA)
- …customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the ... **Job Description** The Oracle Health Customer Success Manager is responsible for...roadmap updates, and analytics into an executive-ready narrative. + Support strategic alignment and value realization aligned to customers… more
- Oracle (Atlanta, GA)
- … satisfaction. In this role, you will be a Support Program Manager for strategic, top-revenue Customer accounts, and will attend one-on-one meetings with ... **Job Description** ** Support Program Manager ** **Location: United States**...is geared to innovation, high productivity, high quality and customer service . Responsible for sharing information across… more
- Coinbase (Atlanta, GA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Intuit (Atlanta, GA)
- … advocate, anticipating challenges and coordinating with internal teams (Sales, Implementation, Customer Support , Product) to support customers. + ... Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding...support as a subject matter expert throughout the customer lifecycle and ensuring they maximize the benefits of… more
- Wolters Kluwer (Kennesaw, GA)
- …tools (reports, case studies, client references, etc.) to win and maintain customer support + Manage and nurture relationships with key decision-makers ... the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support , Enterprise Support , Research & Analytics,… more
- CoStar Realty Information, Inc. (Atlanta, GA)
- …Technical Product Support team is responsible for providing consistent, top-notch customer service and product expertise by responding to, managing and ... Technical Support Analyst, CoStar Real Estate Manager ...thoughtful, and complete solutions. Your contributions will directly impact customer satisfaction and contribute to our departmental goals. This… more
- Allied Universal (Sandy Springs, GA)
- …multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively ... the communities and customers we serve. The Enterprise Security Support Team Manager plays a critical leadership...resolve client issues in a professional and service -focused manner and to de-escalate situations before they become… more
- Kuehne+Nagel (East Point, GA)
- …counts in more ways than we imagine. **** With a passion for customer service delivery, the Customer Care Manager is responsible, on national or ... with our customers and engaging with relevant stakeholders, the Customer Care Manager ensures that customer...Air Logistics or related freight forwarding industry. + Proven customer service / management experience. + Knowledge… more
- Michaels (Atlanta, GA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - ATL-ROSWELL, GA Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- The Hertz Corporation (Atlanta, GA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more