- The Hertz Corporation (Trenton, NJ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Quakertown, PA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - ALLENTOWN-QUAKERTOWN, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Trenton, NJ)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- J&J Family of Companies (Horsham, PA)
- …quality of patients' lives and to provide the best possible customer experience for all stakeholders. The Manager of Competitive Intelligence and Analytics ... **Job Description:** Johnson & Johnson Innovative Medicine is recruiting for ** Manager , Global Competitive Intelligence and Analytics, Immunology** to be located in… more
- Coinbase (Trenton, NJ)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Trenton, NJ)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Capital One (Trenton, NJ)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Trenton, NJ)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Trenton, NJ)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Trenton, NJ)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Goodwill Industries of Southern New Jersey and Phi (Ewing, NJ)
- Salary Range $18.25 - $22.25 Hourly Description The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and ... obtaining set sales goals. The Customer Service Manager directs all aspects relating...+ Make Sound and Timely Decisions Using knowledge and experience to make sound decisions that will impact business… more
- RELX INC (Trenton, NJ)
- …Customer Success Manager I, Clinical Solutions Do you have experience with operational customer support and implementing or supporting software solutions? ... your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM) is the...teams to address needs, deliver value, and guide the customer experience from adoption through renewal. About… more
- UKG (Trenton, NJ)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Trenton, NJ)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Trenton, NJ)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- MongoDB (Philadelphia, PA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... City office. **Our ideal candidate will have:** + 7+ years experience working in Customer Success, Account Management, Client Services or other similarly … more
- Philips (Mercerville, NJ)
- … experience through expert coordination, technical know-how, and exceptional customer service. **Your role:** + You'll manage end-to-end project execution for ... **565700 Project Manager - Installations/Construction - Imaging Systems - Field...if:** + You've acquired at least 2+ years of experience in project management, construction, installation, or customer… more
- Nestle (Bridgewater, NJ)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... Ensures execution of plans through regular communication and interaction with the customer team. ** EXPERIENCE AND EDUCATION REQUIREMENTS:** + Bachelor's degree… more
- Guardian Life (Bethlehem, PA)
- We are seeking a highly skilled and motivated **Product Development Manager (PDM)** to focus on Customer /Broker reporting. This role will be responsible for ... managing the definition and requirements for Customer /Broker reporting, including Guardian Insights (Self Service capabilities), stewardship reporting (recurring… more
- Ascendis Pharma (Princeton, NJ)
- …for employees to grow and develop their skills. Position Summary The Senior Manager , Omnichannel and Customer Engagement supports the execution and optimization ... digital marketing acumen and a passion for delivering meaningful customer experiences through innovative, insight-driven campaigns. Requirements Key Responsibilities… more