- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... Earned. This role may regularly interface with their direct report (Channel Analyst ) and the Omnichannel Orchestration teams. Additionally, this role will interface… more
- Hackensack Meridian Health (Edison, NJ)
- …transform healthcare and serve as a leader of positive change. The ** Contact Center Quality Assurance Analyst ** will be responsible for coordinating and ... **Responsibilities** A day in the life of a ** Contact Center Quality Assurance Analyst ** at **Hackensack Meridian** **_Health_** includes: + Review… more
- City of New York (New York, NY)
- …the consistent application of contact -handling standards across contact types. - Use quality tool to rate contact center staff and ensure that ... including Mobile Crisis and Crisis Respite. Position Summary: The Quality Analyst will report to the Supervisor...evaluate calls, chats, and texts to/from DOHMH's behavioral health contact center . This includes listening to call… more
- Mount Sinai Health System (New York, NY)
- …for all eligible surgeries at multiple hospitals within the Mount Sinai Health System. The Quality Analyst also works closely with the quality team to review ... **Job Description** The Quality Improvement Analyst is responsible for...programs. + Maintains communication with clinical staff regarding the contact of patients via telephone and/or written communications post-operatively,… more
- J&J Family of Companies (Titusville, NJ)
- …demand backlogs. + Support the functional/technical discovery process for medical information Contact Center platform and build process flow diagrams and conduct ... Companies, is currently recruiting for an IT Senior Business Analyst , Scientific exchange & Medical Inquiry team to be...by being the liaison between product management, IT and Contact center teams, to ensure alignment on… more
- Amazon (Jersey City, NJ)
- …degree and 3+ years of quantitative role (engineering, process re-engineering, quality assurance) experience - 3+ years of participating in continuous improvement ... as a lean sensei, or experience working as a Quality Assurance Engineer - 4+ years of applying key...If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost… more
- GAF (Parsippany, NJ)
- …Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work. Under this roof, we ... hybrid 3:2 in office schedule. **Job Summary** The Senior Business Analyst will collaborate with cross-functional stakeholder groups, capture requirements, design… more
- City of New York (New York, NY)
- Job Description The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an ... health insurance coverage and increases access to affordable, high quality , and coordinated primary care with a strong focus...The Bureau of Equitable Health Systems (BEHS), within the Center for Health Equity and Community Wellness at the… more
- Evolent (Trenton, NJ)
- …Stay for the culture. **What You'll Be Doing:** **Job Posting: Senior Analyst , Performance Analytics** **Location: Remote** Evolent is seeking a Senior Analyst ... analytic work; be comfortable breaking new ground + Execute high- quality analyses with accuracy and attention to detail; anticipate...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- City of New York (New York, NY)
- Job Description PROGRAM/JOB DESCRIPTION: The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in ... BEHS seeks to hire two (2) experienced Senior Data Analyst . The Senior Data Analyst will play...sets. - Identify additional sources of administrative, financial, pricing, quality , and utilization data. - Continuously evaluate data for… more
- System One (Newark, NJ)
- Newark, NJ Contract Monday through Friday (onsite) $24.25/hour CUSTOMER SERVICE ANALYST Responsibilities: + Act as the primary point of contact for client on ... Rail and Contract Services designee at the Emergency Operations Center (EOC). + Participate in necessary training related to...get work done more efficiently and economically, without compromising quality . System One not only serves as a valued… more
- DLA Piper (Short Hills, NJ)
- …career. Let's see what we can achieve. Together. **Summary** The Conflicts Analyst supports the firm's critical risk management function by performing all duties ... in an efficient and responsive manner. + Provide timely, accurate, and quality work product. + Successfully meet deadlines, expectations, and perform work duties… more
- Evolent (Trenton, NJ)
- …as we solve complex business problems. **Collaboration Opportunities:** The Senior Analyst , Client Analytics role will be serving key internal (Evolent Account ... form + Partnering with various internal stateside/global teams to deliver high quality analyses to clients + Proactively interpreting business needs based upon given… more
- L'Oreal USA (Berkeley Heights, NJ)
- …in consumer engagement or consumer communication related background * Knowledge of contact center systems, technology (Salesforce Service Cloud CRM, CMS, WFM) ... Home (https://careers.loreal.com/en\_US/content/Home) / Job Search (https://careers.loreal.com/en\_US/jobs/SearchJobs) / 197241 Analyst - Workforce Planning Berkeley Heights, NJ, New Jersey… more
- Capgemini (New York, NY)
- MS Dynamics Functional Analyst Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be ... Interact closely with developers offering suggestions and ideas for improving the quality of products Analyze results to enhance future plans and scenarios. +… more
- Mondelez International (East Hanover, NJ)
- …co-ordinate Governance and Sustainability initiatives with functions/market/plants/category ( Quality , Performance, Training/Testing, industry standards). 6. This ... data owners and teams accountable for master data ownership and data quality and governance. **Knowledge, Experience and Education** - 3+ years of professional… more
- DLA Piper (New York, NY)
- …assignments leveraging firm tools and databases and internal points of contact . + Other duties as assigned. **Desired Skills** Excellent communication, interpersonal ... in an efficient and responsive manner. + Provide timely, accurate, and quality work product. + Successfully meet deadlines, expectations, and perform work duties… more
- Evolent (Trenton, NJ)
- …processes, and policies, as informed by corporate and functional goals. + Quality Assurance: Regularly evaluate data sources and calculations to ensure they are ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These… more
- Publicis Groupe (New York, NY)
- …Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools * Represent ... - from ideation to launch, including engineering and operational quality * Experience working with a multi-disciplinary team on...or an accommodation due to a disability, you may contact us at ###@publicissapient.com or you may call us… more
- conEdison (New York, NY)
- …Required + Previous Computer Incident Response Team(CIRT)/Cyber Security Operations Center (CSOC), incident management experience is preferred. Preferred + Good ... management skills and + Demonstrates a high commitment to quality and + Must be proficient in Microsoft Office...other actual or perceived status protected by law. Technical Difficulty Statement: For technical issues, please contact us at… more
