- Novo Nordisk Inc. (Plainsboro, NJ)
- …adjustments on customer centric campaigns to improve the overall value and customer experience . Utilize data analytics to gain insights into customer ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our...ready to experiment with us? The Position The HCP CX Manager will be a critical driver in ensuring… more
- Amazon (New York, NY)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Amazon (New York, NY)
- …of Ad CX . Key job responsibilities This role focuses on Prime Video Ad Customer Experience ( CX ), with the following responsibilities: * Establish Ad ... to managing and optimizing supply in order to protect customer experience , maximize revenue opportunities, and drive...pivot tables) - Experience managing teams - Experience communicating results to senior leadership -… more
- Amazon (Edison, NJ)
- …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... customer orders. In this role on the MSP CX team, you will work directly with operations leaders...used to drive multi-million dollar businesses and reporting to senior leadership * Experience developing and executing/delivering… more
- Sanofi Group (Bridgewater, NJ)
- …As part of the Business and Technology Modernization team, we are looking for a Customer Experience ( CX ) leader who will be in charge of delighting ... and retention. + Prepare and present regular reports on customer experience metrics to senior ...change (essential) + Experience with CRM systems, CX platforms and customer service technologies (essential)… more
- Bristol Myers Squibb (Staten Island, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... in their personal lives. Read more: careers.bms.com/working-with-us . Position: Senior Therapeutic Area Specialist (TAS) Therapeutic Area (TA): Psychiatry...BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by… more
- Amazon (New York, NY)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a...various data sources and tools to monitor the omni-channel customer experience . Assist in the rollout of ... journey based Customer experience . Provides input on the structure of journeys and...Successfully interacts with various levels within the organization, including senior management. Promotes a culture of collaboration and teamwork… more
- Amazon (New York, NY)
- …Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) quality assurance program. This role is critical in ... services meet the highest standards of quality and user experience before reaching our customers. As Senior ...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and… more
- Bristol Myers Squibb (Princeton, NJ)
- …empower them to perform their roles effectively. They will help tailor the global Field Medical Customer Experience (FM CX ) strategy to the needs of the US ... global FME vision and strategy + Collaborates with the Senior Director, WW FM Customer Experience...VP of US FM to tailor the global FM CX strategy to ensure a seamless, personalized experience… more
- Amazon (New York, NY)
- …and non-Prime, customer -facing delivery programs such as Same-Day delivery, and the customer experience ( CX ) features presented to millions of customers ... that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL -… more
- Amazon (New York, NY)
- …(2) Raising the high bar for and influencing the enhancement of the end PVC customer experience ( CX ) across our storefront and out-of-app experiences (eg ... build playbooks to scale proven strategy/hypothesis. The successful candidate has customer lifecycle and/or acquisition marketing experience and has demonstrated… more
- Comcast (New York, NY)
- …for Hiring Ordinance and the San Francisco Fair Chance Ordinance. **Skills:** Customer Experience ( CX ); Technical Problem-Solving; Business Strategies ... of the Company's Product Sales programs and a positive customer experience . Monitors the progress of sales;...progress of sales; reviews records and reports provided to senior management; and solicits employee feedback to drive product… more
- Warner Bros. Discovery (New York, NY)
- …to learn more. + Passionate about building and cultivating a best-in-class customer experience . + Strong interpersonal skills and ability to prioritize ... supported, here you are celebrated, here you can thrive. ** CX Data & Insights Analyst** Your New Role As...from stakeholders. The ideal candidate will consistently display a customer first mindset and demonstrate an ability to leverage… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Analytical Thinking, Business Development, Credit Risk Management, Customer Experience ( CX ), Financial Modeling, Financial Statement ... transactional support for the team, and will gain significant experience working on a wide range of "clubbed" and...and justifiable assumptions and downside cases + Work with senior members of the US Leveraged Finance team and… more
- Capital One (New York, NY)
- …+ Work closely with a team of engineers and business partners to identify customer experience , technical, and operational needs and align on shared priorities + ... New York Manager, Product Management - Authentication & Verification CX Strategy **Fraud - when a customer 's...framework for addressing critical moments + Dotted-line manage a Senior Associate in this space and assist them with… more
- Amazon (New York, NY)
- …org teams and it's many global partners. Key job responsibilities * Defining a CX vision for the shopping experience in partnership with your design team, ... If you have a passion for reinventing the shopping experience and you enjoy the thrill of experimentation, optimization,...is a unique product opportunity to develop a new customer -centric roadmap. Today, most product roles at Amazon are… more
- Amazon (New York, NY)
- …on expert knowledge, and the publisher protections necessary to protect the viewing/shopping customer experience . The PRM works closely with ad product owners ... Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including...the right place. Amazon Ads is looking for a Senior Product Release Manager to lead release management globally… more
- Sanofi Group (Bridgewater, NJ)
- …critical leadership role within Sanofi, tasked with shaping and implementing a comprehensive customer experience strategy across all of the North American web ... **Job title** : Director, NA Omnichannel Web CX **Location** : Bridgewater, NJ **About the Job**...opportunities in this space + Oversee the delivery of customer experience initiatives to realize customer… more
- Amazon (New York, NY)
- …Define the vision and strategy for high impact products that will enhance the customer experience and drive business success with advertisers * Use creativity, ... Principle Product Management - Tech on the PV Ad CX team, you will lead the charge in defining,..., design, and technology required to deliver an advertising experience that is customer -obsessed, non-intrusive and engaging.… more
