- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- PSI Services (Pierre, SD)
- …Learn more about what we do at: https://www.psiexams.com/ **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of ... business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time… more
- Lineage Logistics (Sioux Falls, SD)
- …+ Demonstrated supervisory skills with emphasis on guiding and developing a team, customer service , communications, and planning + Ability to work in ... and verify all inbound and outbound product to ensure quality standards are met + Ensure accuracy and legal...checks + Identify facility training and support needs on quality systems, policies, procedures and processes **MINIMUM REQUIREMENTS** +… more
- Veterans Affairs, Veterans Health Administration (Sioux Falls, SD)
- …on the following Competencies for this position: Computer Skills Customer Service (Clerical/Technical) Patient Care Quality Assurance Specimen Collection ... position is for a Medical Technician-Phlebotomist in the Pathology & Laboratory Medicine Service (P&LMS) at the Sioux Falls VA. The incumbent performs a variety of… more
- CenterWell (Pierre, SD)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Pierre, SD)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Cash-Wa Distributing (Aberdeen, SD)
- …installations and maintenance tasks. + Log all activities related to maintenance for quality assurance purposes. + Customer Relationship Building: + Build ... customer relationships, providing technical support, and maintaining a quality maintenance schedule within the assigned territory. Covered Territory: The area… more
- Prime Therapeutics (Pierre, SD)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Oracle (Pierre, SD)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Intermountain Health (Pierre, SD)
- **Job Description:** The clerical position supports the department with correspondence, quality assurance and return mail. Responsibilities include research and ... return mail update. emails and work queues, along with quality assurance review of recorded calls. The...broad understanding of account handling processes and the Revenue Service Center to provide accurate information, resolve issues, and… more
- Veterans Affairs, Veterans Health Administration (Sioux Falls, SD)
- …patient visits, complications and /or quality improvement activities of the Imaging Service Line. Provide excellent customer service to patients during ... specific departmental procedures The incumbent is responsible for the quality assurance of images (positioning/label/technique/network information) prior to… more
- Oracle (Pierre, SD)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Oracle (Pierre, SD)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more
- SitusAMC (Pierre, SD)
- …independent action in pursuit of priorities + Prepares for engagement reviews and quality assurance procedures + Minimizes our exposure and risk on project, ... with little supervision and with a high level of quality + Ability to always make a positive impression...Ability to properly balance the need to provide excellent customer service with the need to always… more
- Walmart (Huron, SD)
- …to compliance. -Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... responsibilities Models enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer … more
- Lumen (Pierre, SD)
- …coordination across multiple business units. This position will specifically focus on quality assurance testing with a concentration on operating systems and ... product improvements + Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions + Draft clear concise… more
- Cherry Bekaert (SD)
- …the respect and confidence of the partners/directors by consistently demonstrating excellent customer service , quality work products, and professional ... to Work (https://www.cbh.com/about/awards-and-recognition/) , Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud… more
- Coca-Cola Bottling Company High Country (Aberdeen, SD)
- …of products on designated routes in a continuous effort to provide superior customer service and maintain strong customer relationships. The Sales ... organized back-room and manage trade breakage. + Maintain CCBCHC quality assurance standards at every account. +...+ Foster relationship with account personnel and provide superior customer service to all accounts serviced. +… more
- Coca-Cola Bottling Company High Country (Rapid City, SD)
- …developing and maintaining strong customer relationships and ensuring superior customer service . ESSENTIAL DUTIES AND RESPONSIBILITIES + Represents CCBCHC as ... with the merchandisers servicing their area to ensure satisfactory customer service is achieved. + Ensure neat...accounts. + Perform required vehicle checks. + Maintain CCBCHC quality assurance standards at every account. +… more