- Cleo (Carson City, NV)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- Marriott Vacations Worldwide (South Lake Tahoe, CA)
- …operational aspects of the Sales Gallery Floor/Sales Center. + Determine when issue escalation is required. + Assist Sales Manager in Developing, maintaining and ... **JOB SUMMARY** Assists the Sales Manager with the operation of the sales gallery,...with the marketing department. As directed by the Sales Manager , provides necessary resources, coaching and training on sales… more
- Sunrun (Carson City, NV)
- …belonging. **Sunrun is seeking a highly collaborative and proactive Sr. Affiliate Experience Manager to join our Affiliate Partner team. This role is responsible for ... and end consumers into operational frameworks.** **The Sr. Affiliate Experience Manager will utilize their B2B2C expertise to analyze customer experience metrics… more
- SitusAMC (Carson City, NV)
- …will Manage a global team of full-stack JAVA developers and QA professionals. As the Manager of Software Development you will be part of a collaborative team that is ... for the full software development life cycle, from conception to deployment. The Manager of Software Development is a hands on technologist and people leader. You… more
- CBRE (Carson City, NV)
- Sr Procurement Manager , Procurement Point of Contact Job ID 188153 Posted 21-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest ... America **About the Role:** As a CBRE Procurement Sr. Manager , you'll be responsible for managing a large team...Service (PAAS) organization. + Be the Procurement point of escalation for specific client account(s). + For PaaS accounts,… more
- SHI (Carson City, NV)
- **Job Summary** SHI has an exciting opportunity available as a Sr. Project Manager . The Sr. Project Manager will lead and manage large and complex Services ... projects for SHI's Customers. The Sr. Project Manager is responsible for on-time and on-budget project execution...solving skills with the ability to serve as an escalation point and knowledgeable resource who ensures timely issue… more
- Bank of America (Carson City, NV)
- …motivate, convey the "why" and connects contributions to business results. + Risk Manager : Leads and encourages the identification, escalation and resolution of ... Financial Center Manager - Carson Valley Plaza Financial Center Carson...team where members are treated fairly and respectfully. + Manager of Process & Data: Demonstrates and expects process… more
- GovCIO (Carson City, NV)
- **Overview** GovCIO is looking for a Sr. Project Manager to join our Health PMO team. The candidate should have experience with a civil agency, preferably the ... team members and line managers. Reports to the Product Line Sr. Program Manager . + Manage Agile delivery model, whether Scaled Agile Framework (SAFe), Lean Kanban,… more
- Zurich NA (Carson City, NV)
- Business Development Manager 117767 Zurich North America is hiring a Business Development Manager to join our team! We are open to hiring talent remotelylocated ... Business Units to facilitate a unified face to market. + Serves as the escalation point for distributor on service and business + Manages sales pipeline. + Achieves… more
- Zoom (Carson City, NV)
- Carrier Account Manager What you can expect Build carrier relationships, support service integration, manage telecom rates and onboarding, oversee procurement ... cost analytics for financial closing. + Documenting carrier processes, manage escalation procedures, and work with Carrier Operations Engineers to support… more
- Merck (Carson City, NV)
- …and Head of Clinical Quality Operations (HCQO), the Clinical Quality Operations Manager (CQOM)} is responsible for the execution of operational quality activities ... Quality Plans and Regulatory Health Authority inspections status and results, including escalation of overdue CAPA commitments. + Assesses and provides input to… more
- Verint Systems, Inc. (Carson City, NV)
- …Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer ... + Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls during mid-day, and… more
- Merck (Carson City, NV)
- …operations, if required). **Quality / Compliance / Privacy Issue Escalation :** + Communicates/escalates quality/compliance issues (incl. any potential trends) to ... local country operations management and RCQM. + Escalates significant quality/compliance issues and supports investigations (fact finding, root-cause-analysis) as well as the reporting of 'Serious Breaches', if applicable. + Serves as local POC or supports… more
- H&R Block (Minden, NV)
- …associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager ... clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the… more
- CenterWell (Carson City, NV)
- …formulary compliance. Provides monthly and quarterly reporting. + Serve as Tier 2 Escalation in Wound Escalation Process utilizing wound and ostomy digital ... largest providers of home health services, and fourth largest pharmacy benefit manager , CenterWell is focused on whole-person health by addressing the physical,… more
- Ryder System (Carson City, NV)
- …requirements, such as performance, security, and scalability. Reports to Quality Manager . Interacts with Quality Lead, IT Project Managers, Scrum Masters, Product ... Excellence (TCOE) + Development and Training of Ryder's TCOE + Assist Quality Manager and Quality Lead with enhancements to current methodology + Subject matter… more
- Amazon (South Lake Tahoe, CA)
- …* Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate ... to the customer and associate experience and support the manager in building a strong site culture. * Work...building a strong site culture. * Work with a manager to maintain the physical safety and quality standards… more
- HomeSafe Alliance (Carson City, NV)
- …- Military Move **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM ... safety standards. This position works closely with the Dispatch Manager , who handles higher-level concerns and long-term strategic planning.… more
- Fujifilm (Carson City, NV)
- …the assistance of technical support, as directed by the Area Service Manager . **Duties and responsibilities** + Performs preventative maintenance as directed. + ... proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and...Performs other duties as assigned by the Area Service Manager . + Comply with all applicable US Food and… more
- TTEC (Carson City, NV)
- …to meet goals. You'll work to answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call as you're the ... first line manager for your team. You'll report to the Service Delivery Manager . We're looking for a leader to Act as one, as you will encourage and motivate you… more