- Amazon (San Francisco, CA)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Intuit (Mountain View, CA)
- … considered; MBA strongly preferred How you will lead + Leads team that manages Customer Experience ( CX ) and Voice Of Customer (VOC) iInsights, ... team in building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are...customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager. This role can… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Senior Manager. This role can be based out of ... Overview We are seeking an exceptional Customer Experience Specialist to help build...strategy, business and or research or equivalent preferred. + Experience with CX measurement and analytics with… more
- Intuit (Mountain View, CA)
- …lead People manager + Build, manage and coach a high-performing team of Customer Experience leaders ( CX Leads and Sr . Leads) to grow their careers and ... experts at their fingertips. We are seeking an exceptional Senior Manager of Customer Experience ...deliver outstanding customer /business results + Develop the CX team… more
- SAP (San Francisco, CA)
- …Management (CRM) domain. You will also demonstrate a willingness to stretch across the Customer Experience ( CX ) portfolio to effectively communicate the full ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...well as in-person customer meetings. **ABOUT SAP CUSTOMER EXPERIENCE ** SAPs Intelligent CX … more
- Celestica (San Jose, CA)
- …environment. This individual-contributor position reports to the Senior Director of the Customer Experience ( CX ) organization and will be empowered and ... responsible for all CX operations which include post-sales support and sustaining metrics...systems in place, managing contractor SOW and payments, implementing customer satisfaction and net promoter scores. Other duties may… more
- Bristol Myers Squibb (San Francisco, CA)
- …patients . To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx )...care resources. Other perks like tuition reimbursement and a recognition program. \#LI-Remote If you come across a role… more
- Bristol Myers Squibb (Fremont, CA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that… more
- SAP (San Francisco, CA)
- …analytics, application development and integration, intelligent technologies and AI. + **SAP Customer Experience ( CX )** - Knowledge of e-commerce, sales, ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...for you to choose from. **The SAP Academy for Customer Success is a talent development program specifically for… more
- Amazon (San Francisco, CA)
- …oral and written communication skills, and adept at preparing documentation for senior executives. Experience managing customer facing technical products ... for millions of customers across the world? Consumables Shopping Experience (CSE) Polaris team is responsible for CX...usability studies, and obsess over the end to end customer experience for Everyday Essentials. We partner… more
- Celestica (San Jose, CA)
- … senior individual contributor reports to the Senior Director of the Customer Experience ( CX ) organization and will be empowered and responsible for ... technically hands-on one. The successful candidate will be that senior -level technical support troubleshooter who has spent extensive amount...is a major plus. + Must have extensive direct customer interface experience . + Must have … more
- CIBC (San Francisco, CA)
- …**Weekly Hours** 40 **Skills** Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience ( CX ), Investment Portfolios, Post-Sales Support, ... visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** The Senior Client Service Associate executes the more complex transactions… more
- Intuit (Mountain View, CA)
- …insights that shape product strategy, ensuring alignment with user needs and enhancing overall customer experience ( CX ). + Strong experience in managing ... audience data and creating personalized marketing experiences with a strong emphasis on user experience (UX) and customer journeys. What you'll bring + Proven … more
- Walmart (San Bruno, CA)
- …our apps or visiting our stores. You will set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You ... Position Summary What you'll do **Walmart CX Design - Senior UX Designer**...will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the… more
- CIBC (Menlo Park, CA)
- …Regular **Weekly Hours** 40 **Skills** Business Banking, Business Development, Client Service, Customer Experience ( CX ), Financial Advising, Group Problem ... with managing underperforming investments and securities; 5 years of experience with building and maintaining relationships with senior -level venture… more
- Abbott (Alameda, CA)
- …brand with the overall CX strategy). + Continuously improving enterprise-wide customer experience orientation to drive loyalty, engagement, and customer ... teams (eg, collecting feedback to derive insights and inform CX improvements, guide the adoption of customer -centric...experience operations team to provide timely reporting of customer service KPIs to senior leadership teams… more
- Amazon (San Francisco, CA)
- Description We are seeking an experienced Sr . Product Designer to join our team at ART19, Amazon's SaaS platform for podcast creators, publishers, and advertisers. ... will be on developing a seamless, intuitive, and empowering experience that enables our users to succeed. If you...love to hear from you. Key job responsibilities As Sr . Product Designer, you will establish overarching design strategy,… more
- Amazon (San Francisco, CA)
- …team The Search and Conversational Shopping Design (SCSD) team is responsible for the customer experiences ( CX ) that makes it easier and more enjoyable for new ... Search and Conversational Shopping Design (SCSD) team is seeking a problem-solving forward-thinking Sr . UX Designer for Search to amplify our efforts and impact. You… more
- Amazon (Palo Alto, CA)
- …every day. We are looking for the right person to join our Search Navigation Customer Experience team and leverage machine learning (ML) and cutting edge LLM ... impact of Amazon Search is huge. The Amazon Search team creates powerful, customer -focused search solutions and technologies. Whenever a customer visits an… more
- Autodesk (San Francisco, CA)
- …reporting to the Senior Service Design Manager within the Digital Experience & Customer Empowerment (DXC) organization. The DXC team ensures delivery ... Design organization through mapping and improving the end-to-end customer experience for our products and services....and videos, scheduled cadences, and events + Partner with CX , research teams, analytics, and other cross-functional teams to… more