- Home Depot (Bloomfield, CT)
- **Position Purpose:** Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire ... safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on...co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive … more
- Home Depot (Hadley, MA)
- …be learning to execute MASM key responsibilities. **Key Responsibilities:** + 15% - Customer Experience - Supervising Associates in the selling effort and lead ... Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a...ensure the successful execution of key programs that enhance customer service, product availability, and store presentation MASMs in… more
- Commonwealth Care Alliance (Springfield, MA)
- …Alli-Care Management **Position Summary:** Commonwealth Care Alliance's (CCA) Clinical Care Manager is a registered nurse or other independently licensed behavioral ... part of the care management dyad, the Clinical Care Manager works directly with assigned CCA members to help...No, this is not required for the job. **Required Experience (must have):** + Meaningful clinical and care management… more
- Home Depot (Enfield, CT)
- …be learning to execute OASM key responsibilities. **Key Responsibilities:** + 10% - Customer Experience - Supervising Associates in the selling effort and lead ... Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a...GET culture and set the example. Drive customer service and associate engagement through the store;… more
- Windsor Federal Bank (Windsor, CT)
- …, the ITM Specialist plays an integral role in ensuring that an exceptional customer experience is achieved in each banking interaction. In this role, the ... ITM Specialist assists customers and processes transactions via video, through our Customer Care Center and Interactive Teller Machines (ITMs). The ITM Specialist… more
- Michaels (West Springfield, MA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - WEST SPRINGFIELD, MA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Liberty Utilities (Windsor Locks, CT)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Public Storage (Windsor, CT)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Walgreens (Simsbury, CT)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Springfield, MA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Walgreens (Agawam, MA)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more
- The Cigna Group (Bloomfield, CT)
- …solutions enable scalable, secure, and customer -centric experiences. **Product Manager , Client Installation & Experience ** Join Evernorth Health Services ... as a Product Manager for Client Installation & Experience , where you'll shape the onboarding journey for new and renewing clients. Your work will directly impact… more
- The Cigna Group (Bloomfield, CT)
- …ability to translate business objectives into technology-driven solutions that enhance customer experience . + Strong understanding of compliance and security ... transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll...experience in product management, with a focus on customer engagement or voice technologies. + 3+ years working… more
- Taco Bell (North Hampton, MA)
- …leadership and coaching, developing Manager 's and Team Members Deliver a Consistent Customer Experience + Ensure complete and timely execution of corporate & ... role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Mas! culture that...local marketing programs + Ensure a safe working and customer experience environment by facilitating safe work… more
- Valvoline (Westfield, MA)
- …Technicians - Providing service training to new Technicians - Helping the Service Center Manager to find solutions for customer service - Provide superior ... The **Assistant Service Manager In Training** at Valvoline Instant Oil Change...cash, facility and safety control policies and practices **Work Experience and/or Education:** - High school diploma or equivalent… more
- Valvoline (Chicopee, MA)
- …Technicians * Providing service training to new Technicians * Helping the Service Center Manager to find solutions for customer service * Provide superior ... The **Assistant Service Manager In Training** at Valvoline Instant Oil Change...cash, facility and safety control policies and practices **Work Experience and/or Education:** * High school diploma or equivalent… more
- M&T Bank (Holyoke, MA)
- …for the overall success of the branch operating model, including customer and employee experience , digital engagement, transactions/operations, servicing, and ... develops branch staff. + Identifies Retail and Business Banking customer needs through the M&T sales processes, using the...years sales experience Minimum two years' managerial experience or proven leadership abilities. At Market Manager… more
- Cinemark (West Springfield, MA)
- …growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: Cinemark Assistant Managers assist in the ... to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager ...theatre and ensures that Team Members are providing superior Customer service + Learns and follows the policies and… more
- Howmet Aerospace (Winsted, CT)
- …and let your career take flight. We are now seeking to fill an on-site Program Manager in our Winsted, CT location. SUMMARY of Program Manager The Program ... They will ensure each program meets or exceeds original customer program commitments (on-time; regular, clear status updates; ...tasks can take many forms as the engineering program manager should be prepared to fill any gap to… more
- Compass Group, North America (Windsor, CT)
- …**QUALIFICATIONS:** + Bachelor's Degree required by May 2026 or earlier. + Experience in customer service or hospitality within restaurants, hotels, corporate ... Group + We are hiring immediately for a **Culinary Manager in Training** position. + **Location** : 99 Lamberton...Bonus Available_ + **Pay Range** : annually, based upon experience . Free meals, uniforms and laundering service available at… more
