- Sanofi Group (Cambridge, MA)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the ... decision-making process at all levels of the organization. + Lead organization transformation towards a BiC customer ...teams to ensure E2E business continuity. **About You** **Work Experience :** + 10+ years in cross functional leadership, … more
- Kohl's (Leominster, MA)
- …Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible ... About the Role As Merchandising Lead you will execute sales floor merchandising, pricing...sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments,… more
- Humana (Boston, MA)
- …partners who can utilize the same, to reduce administrative cost and improve the customer 's experience . The ** Lead Data Product Manager** is responsible for ... caring community and help us put health first** The Lead Data Product Manager will work within the Data...impact** **Required Qualifications** + 3 or more years of experience in product ownership AND/OR product management experience… more
- Sanofi Group (Cambridge, MA)
- …and tagging. + Expertise in leveraging digital tools and platforms to enhance customer experience . + Ability to lead and influence cross-functional ... any risks or opportunities in this space + Oversee the delivery of customer experience initiatives to realize customer goals, leveraging qualitative… more
- Sanofi Group (Cambridge, MA)
- …and tagging. + Expertise in leveraging digital tools and platforms to enhance customer experience . + Ability to lead and influence cross-functional ... and Global marketing organizations The **NA Omnichannel Web CX Lead ** role is a critical leadership role within Sanofi,...within Sanofi, tasked with shaping and implementing a comprehensive customer experience strategy across all of the… more
- Burlington (Natick, MA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- ThermoFisher Scientific (Cambridge, MA)
- …Documentation Practices in all record keeping. 2+ years of progressive proven experience preferred. 2+ years in customer service environment. Knowledge, Skills, ... is safe or helping find cures for cancer. Location/Division Specific Information: Customer location Discover Impactful Work: We are seeking an individual to perform… more
- Staples (Framingham, MA)
- …and tools to ensure that end result meets business needs to improve customer experience + Develop regular, impactful communication of progress and impact ... our team. We are seeking a Senior Manager Digital Experience to lead the digital experience...on how our customers shop, they will build and lead a team focused on customer behavior… more
- Takeda Pharmaceuticals (Boston, MA)
- …best of my knowledge. **Job Description** **Global Device & Patient Experience Lead , Facilitated or Conventional Subcutaneous Immunoglobin** **Cambridge, MA** ... from planning and execution to post-launch monitoring and optimization. + Experience conducting market assessments, identifying target customer segments, and… more
- Children's Hospital Boston (Boston, MA)
- …to elevate the overall patient experience . The Lead Patient Experience Representative shall be responsible for: Customer Service + Demonstrates positive ... 75542BRJob Posting Title: Lead Patient Experience Rep- Pediatric Medical...School Diploma/ GED + Minimum 2 years of healthcare experience and customer service experience … more
- Sanofi Group (Cambridge, MA)
- **Job Title:** People and Culture Digital Experience Lead **Location** : Cambridge, Ma or Bridgewater / Morristown, NJ **About the Job** Ready to push the limits ... for the new role of **People & Culture Digital Experience Lead ** . This role is crucial...and managing employee journeys. Leveraging expertise from the digital customer experience team, ensure that P&C processes… more
- Pfizer (Cambridge, MA)
- …across the US and ensure the FM roles and activities result in a positive medical customer experience and impact + Reports to the Head of US Medical Affairs + ... now! **ROLE SUMMARY** The VP, US Field Medical (FM) Lead is responsible for leading the US Field Medical...of FM communications activities and/or enhance the overall medical customer experience . + Keep updated on scientific… more
- M&T Bank (Boston, MA)
- …: Design and facilitate overarching experiences for key stakeholder groups within the customer experience community at M&T that help them learn, develop, and ... **Overview:** As an Experience Design Lead within the Strategy,...sessions with members of the M&T community related to customer experience , design or other related topics.… more
- Coty (Cumberland, RI)
- …relationships with key retail partners. The Team Lead - CVS/Rite Aid, will lead one of Coty's top strategic customer teams, managing the CVS and Rite ... lead the development of customized solutions to meet customer demands and growing our brands and categories. -Team...of Bachelor's degree + Minimum of 10 years of experience in customer and vendor relationship management,… more
- IQVIA (Boston, MA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Highmark Health (Boston, MA)
- **Company :** enGen **Job Description :** **JOB SUMMARY** This job takes a lead role in the planning, design and architecture development for the IT infrastructure ... company. Act as a key stakeholder in infrastructure roadmap planning and execution. Lead in the design of IT architecture that fulfills team and business objectives.… more
- Under Armour, Inc. (Boston, MA)
- …SAP ERP project implementations or major cross functional projects is required + 5+ years experience acting as a manager, team lead , project lead , or some ... Lead , SAP Solutions Analyst ** Lead , SAP...the design of innovative, new solutions related to SAP Customer Activity Repository (CAR) and SAP Fiori. You will… more
- Takeda Pharmaceuticals (Boston, MA)
- …Global Oncology **_How you will contribute:_** + Serve as iDAS Business lead for Gastrointestinal (GI) and contribute to creating disease area strategies (DAS) ... these pipeline assets prior to handing them off to commercial teams. + Lead cross-functional global commercial teams to provide input into global product teams for… more
- Sanofi Group (Cambridge, MA)
- …preferred + Demonstrated strategic agility, cross-functional relationship management and strong customer facing experience in launching oncology therapeutics is ... **Job Title:** Head of US Commercial & Global Brand Lead , Alphamedix **Location** : Cambridge, MA **The Head of...process and the role to be played by the customer -facing organization to ensure efficient access to accounts and… more
- Pfizer (Cambridge, MA)
- …across the US and ensure the Brand Medical activities result in a positive medical customer experience and impact. + Reports to the Head of US Medical Affairs ... now! **ROLE SUMMARY** The Vice President, US Medical Affairs Lead , Pfizer Specialty Care (SC) is responsible for leading...of FMD communications activities and/or enhance the overall medical customer experience . + Keep updated on scientific… more