- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance ... minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides...+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of… more
- Intermountain Health (Boston, MA)
- …Oversee the lifecycle of digital products, including identifying use cases, and conducting testing/ quality assurance . + Work with the engineering manager to plan ... **Job Description:** As an Analyst Manager in the Digital Caregiver space at...coaching and mentoring, employee recognition and training, and performance management . + Manage customer, stakeholder, and vendor … more
- Tufts Medicine (Burlington, MA)
- …applications, systems architecture, network systems and applications infrastructure and the management of the IT infrastructure. In addition, this role focuses on ... and daily maintenance/use of client applications as well as, other third-party vendor solutions that are more complex, more technical, and/or more critical to… more
- Bright Horizons (Newton, MA)
- …standards + Prepare for engagement reviews, stage gates, and quality assurance procedures + Risk and Issue Management : Proactively identify, document, ... functional groups, translating technical requirements and issues into appropriate business context. + Vendor Management - Apply best practices for management … more