- Henry Ford Health System (Rochester Hills, MI)
- …SUMMARY: Under general supervision of the Pharmacy Advantage Management team, the Customer Service Representative (CSR) responds to telephone inquiries ... positive representation of Pharmacy Advantage Specialty Pharmacy. + Provides exceptional customer service in resolving problems with access to services,… more
- Trinity Health (Livonia, MI)
- …Company risk in all situations. Markets Department services and provides world class customer service . Responsible for monthly audits and reports of colleague HR ... Rewards Benefits and Well-Being, and Payroll Departments. Serves as back-up for HR Service Center Representative to support phone queues. 3. Assists with… more
- Trinity Health (Livonia, MI)
- …for employees on the shift as to technique, policies/procedures, rules/regulations, and customer service standards. + Establishes daily work schedules for ... to correct deficiencies noted during inspections. + Responds as Department Lead Representative and contact person for customers and other Health Center personnel. +… more
- Henry Ford Health System (Bloomfield Township, MI)
- …with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office. + Ability to ... an organizational culture committed to the highest degree of service excellence standards to all customer groups....host of other benefits and services. Employee's classified as contingent status are not eligible for benefits. Equal Employment… more
- Henry Ford Health System (Detroit, MI)
- …supplies, results, and use of the Laboratory Information Systems. 2. Demonstrates strong customer service focus by serving as a role model to laboratory ... of communication, teamwork, ownership, reliability, and sensitivity. 3. Understands and uses service recovery concepts and tools. 4. If applicable to the location,… more
- Henry Ford Health System (Troy, MI)
- …to complete post-employment) Experience Required: + Minimum of two (2) years of recent Customer Service or Call Center experience within the last three years ... Summary: This position has the following primary objectives with respect to customer relations for all HAP/AHL product lines: (1) Provide courteous and prompt… more
- Henry Ford Health System (Clinton Township, MI)
- …of Microsoft Office products. + Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, ... insurance information; responds to inquiries from all callers/customers. Advocates on the caller/ customer behalf to ensure their needs are met. Acts as a welcoming… more
- McLaren Health Care (Mount Clemens, MI)
- …_Required:_ + High school diploma or equivalent required + 1-year experience in a customer service role or health care industry. _Preferred:_ + Working knowledge ... **Dept:** Patient Access **Hours per pay period: Contingent ** **Schedule: Variable - 6p-230a - 10p-630a** **Position Summary:** Under the direction of the Patient… more
- Henry Ford Health System (Southfield, MI)
- …process and transfer authority to appropriate department: Eyewear Consultant, Dispenser, or Customer Service Representative Educate patients on contact lens ... GED + Previous computer experience and basic math skills preferred + Previous customer service or optometric tech experience preferred. + Computer and/or… more
- Henry Ford Health System (Detroit, MI)
- …experience-related issues to ensure that the organization meets or exceeds customer expectations as measured on the Performance Management System. Engages in ... + Provides coaching to directors, managers, supervisors and staff on service behaviors/standards and patient satisfaction data retrieval & analysis. + Regularly… more
- Henry Ford Health System (Detroit, MI)
- …be reacquired within (1) month of expiration. + Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' ... educational opportunities as they are provided. 18.Serves as a representative of the imaging department to all ophthalmology locations...Customer Service Policy and summarized below: +… more
- Henry Ford Health System (Detroit, MI)
- …learning experiences . Accept and respect diversity without judgment . Demonstrate customer service values #pr Additional Information + Organization: Henry Ford ... Participates in various external forums and serves as a representative of HFH on the national front applying clinical...host of other benefits and services. Employee's classified as contingent status are not eligible for benefits. Equal Employment… more
- DriveTime (Taylor, MI)
- …lives of our customers and our employees by placing a focus on putting the right customer , in the right vehicle, on the right terms and on their path to ownership. ... age. **Physical Requirements** The Physical demands described within are representative of those that must be met by an...of PTO and 8 Paid Holidays.** Not just lip service : we work hard, to play hard. **Anything Else?… more