- Randstad US (Sterling Heights, MI)
- help desk i. + sterling heights , michigan + posted 7 days ago **job details** summary + $20 - $27 per hour + temp to perm + bachelor degree + category computer ... summary: Our SouthEast Michigan Client has a contract to hire opportunity for a Help Desk Analyst to join their growing team. This is an onsite role in Sterling… more
- Plante Moran (Southfield, MI)
- IT Help Desk Specialist + Location: United States, Michigan, Southfield Make your mark. Plante Moran's technology services team has been awarded Insider Pro and ... + 2+ years' experience in general technology support + 1-2 years' Help Desk experience preferred + Windows 10 Desktop Operating System experience + Network… more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible ... for handling tickets, providing remote support, and helping end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and… more
- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- Deloitte (Detroit, MI)
- …support, systems administration, and mobile device support. At least one year of providing help desk support specifically for mobile devices. + At least five ... years of experience providing IT Support (Desktop/ Help Desk ), systems administration, and mobile device support to a DoD program office + At least one year of… more
- TEKsystems (Livonia, MI)
- …as well as deep knowledge bases and documentation from the software creator too. Skills: Help desk support, Help desk , Troubleshooting, Windows 10, ... Support, Customer service, Technical support, Phone support Top Skills Details: Help desk support, Help desk ,Troubleshooting,Windows… more
- TEKsystems (Farmington Hills, MI)
- …Users and Management to remediate issues and strive to provide a positive Service Desk experience. Skills: Help desk support, Windows 10, Customer service, ... system, Servicenow, Application support, Windows 7, O365, Mobile device, Troubleshooting, Help desk , Service desk , Mac, Password reset, Phone support,… more
- TEKsystems (Lake Orion, MI)
- …Administrative support, Retail, Customer service team, Call center experience, Troubleshooting, Order entry, Help desk support, Help desk , Operation, ... Data, Customer inquiries, Dispatch About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new… more
- Wayne State University (Detroit, MI)
- …software (Concur), including system testing, implementation and training. Provide local Help Desk services to the University community. ESSENTIAL FUNCTIONS ... Concur functionality. Update training materials and job aids, as needed. Provide Help Desk services and technical support to the university community for Concur… more
- Leader Communications Inc. (Warren, MI)
- …+ Request System (Remedy/ITSM/). + Provides Network, Server, and Desktop administration and help desk support to customers. + Installs configure and administer ... and proven experience in at least two of the IT help desk , network, and system operations and support, radio communications, antenna/tower communications,… more
- Epsilon, Inc (Detroit, MI)
- …software installation and updates; MS Office 365 troubleshooting; Active Directory; Help Desk Ticketing Systems (ServiceNow); VPN Troubleshooting; Dell and/or ... with disabilities to perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to operate a computer keyboard… more
- Deloitte (Detroit, MI)
- …support user acceptance testing + Respond to support requests not fielded by the help desk The team: Deloitte's Government and Public Services (GPS) practice - ... our team of more than 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.… more
- Rock Family of Companies (Detroit, MI)
- …with speed + Research and implement new technologies + Provide tier 3 support for Help Desk /Desktop personnel + Participate in an on-call rotation and respond to ... individual level and offer all sorts of ways to help you live your best life. We are proud...eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've… more
- Insight Global (Detroit, MI)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 4+ years of experience in a help desk or IT support role. Proficiency with Office ... install and troubleshoot systems, set up new computers, connect printers, and help with new software. Plus, youll be involved in disaster recovery, creating… more
- Tenet Healthcare (Detroit, MI)
- …according to unit protocol. h. Ensures office equipment is in working order. i. Opens help desk tickets and enters Tool Time request. 3. Customer Service- a. ... in the nation to be awarded a Robert Wood Johnson Foundation grant to help set the standards of cardiac care for hospitals and physicians throughout the nation.… more
- ROUSH (Livonia, MI)
- …system maintenance and software updates + Solves escalated support calls/tickets from the Help Desk in a timely fashion + Performs firewall installation, ... upgrade, and manages network security policies To be considered an IT Network Administrator, you will need: + Bachelor's degree in Computer Science, Computer Engineering, or related + Minimum of 5 years of experience in Local Area Network (LAN), Wide Area… more
- G-TECH Services, Inc. (Livonia, MI)
- …system maintenance and software updates Solves escalated support calls/tickets from the Help Desk in a timely fashion Performs firewall installation, upgrade, ... and manages network security policies To be considered an IT Network Administrator, you will need: Bachelor's degree in Computer Science, Computer Engineering, or related Minimum of 5 years of experience in Local Area Network (LAN), Wide Area Network (WAN) and… more
- CBRE (Troy, MI)
- …aspects of operations, including preventative maintenance (PM), reactive maintenance, vendor services, help desk operation, soft service delivery where in scope, ... and extra works. *Ensure optimum staffing structures operate across the account, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure structure supports peaks and troughs in workload, and disaster recovery. *Ensure… more
- DXC Technology (Auburn Hills, MI)
- …**Essential Job Functions:** **TCSC Technical Representative will be able to:** + Answers help desk telephones for assigned account(s) and responds to customer ... inquiries to ensure customer needs are met + Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation + Identifies, evaluates, and prioritizes customer problems and complaints to ensure that… more
- Henry Ford Health System (Detroit, MI)
- …+ Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely manner. Investigates, tests, resolves problems related to ... application. Ensures that team provides high level of customer service and appropriate coverage off-hours for critical problems. Identifies, escalates and resolves issues that impact infrastructure and application performance + Evaluate trends on performance,… more