- ManpowerGroup (Farmington Hills, MI)
- Job title: Service Desk Analyst Location: Farmington Hills, MI Work schedule: Monday - Friday, 100% onsite Required experience: Experience supporting device ... and related access permissions for designated organization systems. . Maintain accurate service desk processes and procedures. Required: . 3+ years information… more
- TEKsystems (Livonia, MI)
- Description: Client is going live with Epic at one of their locations and need additional service desk support as there will be an influx of calls from end users ... They are looking for resources who have past experience with Service Desk /over the phone support, ServiceNow ticketing tool, and Epic support. Healthcare… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
- Henry Ford Health System (Troy, MI)
- …Medicare Advantage, Medicare-Medicaid Program (MMP), and Medicaid lines of business. Analyst must identify trending issues on an ongoing basis and provide ... root/cause analysis when required. The Analyst will work with HAP's medical directors, nurses, pharmacists,...provide necessary support for audits and the development of desk level procedures. PRINCIPLE DUTIES AND RESPONSIBILITIES: + Conduct… more