• Workforce Management Realtime

    Teleperformance USA (Warren, MI)
    …Employee wellness and engagement program **Purpose** Responsible for day to day management of service level, site efficiency/occupancy and agents to ensure adherence ... (ACW, long calls, Aux modes) + Communicate with operations management for prompt resolution of issues identified in duties...applicants) + 6 months of Call Center Operations or Workforce experience a must + Must have solid customer… more
    Teleperformance USA (10/23/24)
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