- MetLife (Bloomfield, CT)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Masonicare (Wallingford, CT)
- RN Psychiatric Clinical Supervisor (NIGHT SHIFT) Job Location: Wallingford Center , Connecticut RN Psychiatric Clinical Supervisor (NIGHT SHIFT) Masonicare ... and existing holes. + Will participate in a rotating on- call schedule to address any immediate needs or crisis...Hospice + Behavioral Health Similar Jobs + RN Nursing Supervisor (NIGHT SHIFT) Wallingford Center , Connecticut +… more
- Amentum (East Hartford, CT)
- …for every thirty (30) hours worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and paid time off benefits. *This ... assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified… more
- Highmark Health (Hartford, CT)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Eversource Energy (East Berlin, CT)
- …Drives innovation and change in business processes Leads area work center activities during manager absence Represents manager at department, customer, and ... Performance\. + Fulfills storm duty assignments and participates in on\- call rotation as required\. **Technical Knowledge/Skill/Education/Licenses/Certifications:** + Working knowledge… more
- Transdev (Hamden, CT)
- …routes periodically. + Ensure proper radio and 10-codes used. + Document all drivers call outs, including early and late starts, and early and late finish. + Drive ... Job Category: Other Job Type: Full Time Req ID: 6630 Pay Group: X58 Cost Center : 55329 The above statements are intended to describe the general nature and level of… more
- Fresenius Medical Center (Bristol, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration… more
- Cardinal Health (Hartford, CT)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Masonicare (Wallingford, CT)
- …+ Job Fairs + Hospice + Behavioral Health Similar Jobs + RN Nursing Supervisor (NIGHT SHIFT) Wallingford Center , Connecticut + RN Nursing Supervisor ... / 40hrs/wk (Monday - Friday) ** $5,000.00 SIGN-ON BONUS** **ON- CALL ROTATION - once every six weeks -Weekly Pay...SHIFT) Wallingford Center , Connecticut + RN Nursing Supervisor (EVENING SHIFT) Wallingford Center , Connecticut Job… more
- Masonicare (Rocky Hill, CT)
- …Living Masonicare at Greenridge Place - Rocky Hill, CT Full Time Salaried/Exempt / On- Call Rotation Summary of Position The ALSA Director is designated as the ... Supervisor of Assisted Living Services Agency (SALSA) for the...care. Responds to resident when a resident activates the call for aid system. + Conducts daily office hours… more
- National Health Care Associates (North Haven, CT)
- **-** **A Great Place to Work** Montowese Center for Health & Rehabilitation is a proud affiliate of National Health Care Associates. As a Certified Great Place to ... will also** **back up the Unit Manager and/or RN Supervisor ** **.** **LPN license required.** **What You'll Do:** As...manner. 2. Assists patients with overview of the unit, call bells, telephone, TV, etc. 3. Assists with menu… more
- Hartford HealthCare (Meriden, CT)
- …6. Support scheduling, management of Kronos, PTO requests, and management of call -outs. 7. Responsible for supporting Supervisor with execution of weekly/monthly ... you to become part of Connecticut's most comprehensive healthcare network. Rushford Center , one of Connecticut's leading providers of addiction and mental health… more
- Fair Haven Community Health Care (New Haven, CT)
- …to ensure continuous departmental coverage and acting as backup for the Call Center Appointment Specialist. + Attending scheduled departmental meetings and ... over 54 years, FHCHC has been an innovative and vibrant community health center , catering to multiple generations with over 165,000 office visits across 21… more
- Aquarion Water Company (Monroe, CT)
- …and SAP technical inquiries. + Participate in technical meetings as subject matter expert of call center and as well as be primary "tester" of technology for the ... Customer Service Technical Lead reports to the Customer Service Supervisor and plays a key role in driving process...problems. + Provide support on the phones during peak call volume times/ and as needed. + Serves as… more
- State of Connecticut, Department of Administrative Services (Middletown, CT)
- …email, and phone number (at least one being a current and/or previous supervisor ) + Completed CT-HR-13 Candidates who have been selected for employment with the ... or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: + Referral Questions: This posting may require… more
- Hartford HealthCare (Hartford, CT)
- …of the largest and most respected teaching hospitals as well as a Level I trauma center . Hartford Hospital is on the cutting edge of technology & medical care and is ... home to the Center for Education, Simulation and Innovation (CESI), one of...organization. *_Job Summary_* Under the supervision of a Clinical Supervisor , provider and/or practice manager performs a variety of… more
- University of New Haven (West Haven, CT)
- …and may respond directly to Service calls (either from day time Facilities call line or directly during Off-hours) + Monitoring Fire Alarms and manages responding ... Requests during off hours. + Manages and directs -On Call - or Facilities shift staff as required + Provides...relieved from an assigned shift till relief arrives (or supervisor releases) and Responsible for all physical plant condition… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: + Referral Questions: This posting may require ... (2) years at the level of an Information Technology Supervisor or one (1) year at the level of...or Microsoft Team Foundation Server + Experience providing 24/7 call -out support for business-critical enterprise systems + Experience working… more
- WM (Hartford, CT)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals. + Collaborate with ... morale, productivity and efficiency. + Provide timely feedback to direct supervisor regarding service failures, customer complaints or any other matters regarding… more