- Fidelity TalentSource LLC (Westlake, TX)
- Job Description:Director, Associate Technology Success Manager The Role As the Director, Associate Technology Success Manager you will be responsible for ... networks) system software, local and web-based applications, phones and contact center technology. Consistent track record of leadership and delivering business… more
- Fidelity TalentSource LLC (Westlake, TX)
- …systems aligned with our long-term strategy Provide outstanding support, including on- call support when necessary Mentor junior software engineers The Team Fidelity ... Fund Investment Operations (FFIO) provides accounting and investment management support services...to face learning and training, quality time with your manager and teammates, building your career network, making friends,… more
- Sunbelt Rentals, Inc. (Dallas, TX)
- …industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we ... Rentals--the fastest growing rental business in North America--is seeking aE/D Construction Manager . The E/D Construction Manager is responsible for leading the… more
- Mass Markets (Dallas, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- United Musculoskeletal Partners (Carrollton, TX)
- **DESCRIPTION** ** Call Center Manager :** This position is responsible for managing a team of appointment schedulers and operators and assuring that they ... The role requires exceptional customer service and influential leadership skills. Proven call center supervisory experience along with planning and workforce… more
- Mass Markets (Dallas, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...direct reports. You will also work closely with the Operations Manager , ensuring the overall adherence to… more
- The University of Texas at Arlington (Arlington, TX)
- ** Operations Center Manager ** **Bookmark this Posting** **Print Preview** **|** **Apply for this Job** **Please see Special Instructions for more details.** ... major. **Posting Details** Position Information **Posting Number** S05656P **Position Title** Operations Center Manager **UTSystem Title** **Department** OIT… more
- TIAA (Frisco, TX)
- ** Operations Manager ** The Operations Manager role is responsible for traditional security operation center functions focused on monitoring, ... Work **Career Level** 7IC **Required:** + 3+ years of Global Security Operations Center supervisory experience in the financial services sector. **Preferred:**… more
- Omnicell (Dallas, TX)
- …within the team. + **Execute:** Ensure 24/7 coverage of Technical Assistance Center operations with appropriately trained staff. Implement best practices, ... As the Senior Technical Assistance Center (TAC) Manager at Omnicell, you...at least five years' direct applicable experience in a contact/ call center /tech support leadership role. **Preferred Qualifications:**… more
- Wells Fargo (Westlake, TX)
- …capacity planning and forecasting experience or intraday management. + Experience with call center workforce management tools (Aspect, Verint, IEX, Nice, etc). ... **About this role:** Wells Fargo is seeking a **Contact Center Planning Manager ** to support the Workforce...Workforce Management team within Consumer and Small Business Banking Operations (CSBBO) **.** Learn more about the career areas… more
- Truist (Arlington, TX)
- …the following job description:** Responsible for directing multiple Truist Care Center Departments and/or Teams providing direct frontline leadership and support ... through exceptional client service and create a differentiating client experience for care center teammates. 2. Partner with other Care Center Managers to ensure… more
- Veterans Affairs, Veterans Health Administration (Dallas, TX)
- Summary There is an Assistant Nurse Manager vacancy for CLC-Bravo. Tours will vary based on patient and administrative needs. Position will include rotating ... weekends. Assistant Nurse manager position is fifty percent clinical and fifty percent...May be required to work other shifts, be on call , work weekends and/or holidays as patient care and… more
- PNC (Dallas, TX)
- …environments and Verint Call Recording solutions. 3. Strong understanding of call center operations and technologies. 4. Excellent problem-solving skills ... the ability to work in a team. 6. Relevant certifications in Verint and/or other call recording solutions and call center technologies. PNC will not provide… more
- ARAMARK (Dallas, TX)
- …to each candidate?s career track. For the thousands of students and recent grads that call Aramark home, we provide a place to grow, advance, and impact lives across ... and investigations with the support of the next level manager and human resources. + Manages a team of...or background in hospitality, customer service, food service, facilities, operations , or sales + Relevant coursework or work experience… more
- Fresenius Medical Center (Dallas, TX)
- …Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements ... is required. + Must be available as a full-time employee and provide on- call coverage when necessary. + Demonstrated leadership competencies and skills for the… more
- Encore (Grapevine, TX)
- …while ensuring the utmost in client satisfaction. This position reports to a Project Manager , Operations Manager , Operations Director, or Director, Event ... in other employees. * Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Event Supervision *… more
- Advancial (Dallas, TX)
- …employees consistent with the Credit Union's mission and philosophy. Assists the Member Service Center Manager or other members of the Contact Center ... Supervises Lending Services Member Service Representatives (MSRs) in the Member Service Center (MSC). Responsible for overseeing the lending functions of the MSC… more
- Encore (Coppell, TX)
- …a cohesive team. The Exhibit Service Rep, CSC reports to the Manager , Exhibit Services. **Key Job Responsibilities** **_Customer Service_** + Manages customers' ... concerns in a timely manner. + Escalates complaints to Manager , Exhibit Services. + Ensure CRM and ordering systems...to date. + Works closely with Encore Sales and Operations department heads ensuring successful execution of the exhibit… more
- Chewy (Dallas, TX)
- …team! Chewy is seeking a Program Manager to support the Global Security Operations Center (GSOC) and the Chewy Asset Protection team! The Senior Program ... + Responsible for day-to-day management of GSOC staff, includes call center operators and program manager...+ 4+ years of experience with a SOC, Emergency Operations Center , Command Center , or… more
- Citigroup (Irving, TX)
- …ask the right questions + Experience working in an IT Operations Command Center or Network Operations Center (NOC) for large enterprises **Preferred ... can make the difference within Citi?** The position, "Incident Manager " provides a career opportunity by managing and driving...Experience working in an IT Operations Command Center or Network Operations Center … more
