- Carrington (Plano, TX)
- …Must be able to work Pacific Standard business hours.** The Mortgage Servicing Customer Advocate will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- Southern Glazer's Wine and Spirits (Dallas, TX)
- …(3 days) and in our office (2 days) each week. **Overview** The Customer Advocate support customers in resolving issues related to self-service experience. ... Ultimately, the goal is to provide the highest customer satisfaction by providing better visibility and faster resolution of customer -related issues. **Primary… more
- Southern Glazer's Wine and Spirits (Dallas, TX)
- …fill your glass with opportunity, come join our FAMILY. **Overview** The Customer Care Accounts Receivable Representative assists customers in response to inquiries ... about products and services. Assists customer with placing product orders. **Primary Responsibilities** + Assist specific customers in the division with key… more
- Palo Alto Networks (Plano, TX)
- …process in a mission-critical environment. + Product Adoption + Serve as a customer advocate , improving product adoption by influencing the product roadmap, ... Palo Alto Networks office. **Your Impact** + Product Expertise + Capture customer 's business and risk requirements, translating them into technical requirements +… more
- Capgemini (Dallas, TX)
- …customer meetings; * Ready to serve as a primary point of contact, customer advocate , and liaison between customers and multiple service providers regarding ... **This is a hands on individual contributor role.** **Job Title** : Customer Relationship Manager **Location** :Austin, United States or in driving distance of… more
- SAP (Plano, TX)
- …Passion and energy in all customer interactions **Meet your team:** + Customer Advocate : Collaborate to complement solution expertise and support customers + ... energy in all customer interactions **Meet your team:** + Customer Advocate : Collaborate to complement solution expertise and support customers + Global… more
- Amazon (Dallas, TX)
- …reliable, cost-effective, and scalable cloud architectures on AWS. As a trusted customer advocate , you will help organizations understand best practices around ... A core part of your role is acting as a trusted customer advocate , helping organizations understand best practices for cloud-based solutions. You will shape… more
- Wolters Kluwer (Coppell, TX)
- … customer calls, phone observations and sales strategy planning + Act as a customer advocate to ensure all potential service objectives are addressed and met ... the leadership team throughout the business and act as an advocate for the team and customer + Provide business forecasts and business/strategy updates to senior… more
- Intuit (Plano, TX)
- …accounting industry in a people leadership role. The ideal candidate is a: + Customer Experience Advocate : 7+ years of leading customer experience, removing ... Overview Join the Intuit Customer Success team as a Group Manager of...of managers and their experts. You will be the advocate and voice of this growing team, and a… more
- Marriott (Dallas, TX)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates… more
- Proofpoint (Dallas, TX)
- …executive leadership. + Collaborate with Sales, Product, and Support teams to align on customer needs and drive holistic solutions. + Advocate for customer ... what they're doing! _We're committed to bringing passion and customer focus to the business._ **Corporate Overview** In today's...is seeking a dynamic and results-driven Senior Manager of Customer Success Managers to lead our Customer … more
- Wolters Kluwer (Coppell, TX)
- …roadmap and the financial oversight of the CCH Audit solutions portfolio. You act as a customer advocate for the product line and are accountable for the entire ... customer experience including all aspects of the product life...experience including all aspects of the product life cycle ( customer satisfaction, product performance, and support). **Essential Duties and… more
- Amazon (Dallas, TX)
- …member of the account team, you will drive usage and adoption across a specific customer . As a trusted customer advocate , you will help organizations ... and have some fun. Our team works with the world's largest cloud customer Amazon. Our skilled architects work with smart, experienced, and innovative Amazon… more
- Palo Alto Networks (Plano, TX)
- …and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly ... summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer … more
- Amazon (Dallas, TX)
- …drive revenue growth across a broad set of customers. As a trusted customer advocate , you will help organizations understand best practices around advanced-based ... other teams to craft highly flexible, and resilient architectures that address customer business problems and accelerate the adoption of services. In collaboration… more
- Amazon (Dallas, TX)
- Description As a trusted customer advocate , the Sr. Solutions Architect (SA) for Data Lake & Analytics will influence data strategies for our largest global life ... and enable them as cloud advocates. You will help the customer design advanced cloud-based solutions, implement cutting-edge technologies, adopt cloud best… more
- Southland Industries (Carrollton, TX)
- …and positive account status prior to contract expiration. 11. Act as the customer 's advocate when performance or billing issues arise. 12. Monitor sales ... with Brandt's overall business plan and market strategy. 4. Identify customer 's operational and environmental objectives, needs and requirements. Actively listen,… more
- Amazon (Dallas, TX)
- …drive their business metrics across a set of industry-specific needs. As a trusted customer advocate , the Generative AI Strategist will assess and deliver best ... delivery teams to craft industry-specific programs that will serve the needs of the customer , and extend that use to other customers within the industry and related… more
- Amazon (Dallas, TX)
- …and progressive technology companies anywhere. The Role: As a trusted customer advocate , Solutions Architects help organizations understand best practices ... companies and believes that world-class support is critical to customer success. AWS Global Sales also partners with a...for a highly motivated Solutions Architect to help accelerate customer adoption. This is an excellent opportunity to join… more
- Amazon (Dallas, TX)
- …challenges and accelerate the adoption of AWS services. As a trusted customer advocate , Solutions Architects help organizations understand best practices around ... for successful deployment in the cloud. - Author and contribute to AWS customer -facing publications such as whitepapers and proof of concepts. - In partnership with… more