- Wells Fargo (Westlake, TX)
- …Qualifications:** . 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination ... **About this role:** Wells Fargo is seeking a Customer Service Representative in **Small business.** Find out...Operations delivers a diverse set of foundational operational and contact center services for the enterprise and… more
- Amazon (Dallas, TX)
- …Workforce management experience (for external candidates) resources experience - Experience in contact center operations - Bachelor's degree - Solid proven ... Analyst. MHLS is an employee facing group that provides customer service to Amazon employees primarily via phone. The...live queue contacts environment - Solid proven experience using contact center technology - High proficiency in… more
- PNC (Dallas, TX)
- …PNC's businesses to transform. We solve the bank's toughest problems while improving customer and employee experiences. As a Center of Excellence (CoE), we ... success. As a Data Scientist Lead within PNC's AI & Intelligent Automation Center , you will be based in Pittsburgh, Cleveland, Birmingham, Dallas, Philadelphia, New… more
- Sabre (Dallas, TX)
- …effective management of customers and long-term commercial success + Act as a customer advocate , capturing feedback to drive product improvements and assisting ... At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects...journey! **About the Role** Are you passionate about technology, customer solutions, and driving business value? Sabre's Sales Engineering… more
- Palo Alto Networks (Plano, TX)
- …and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly ... summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer … more
- Capital One (Plano, TX)
- Plano Town Center (31064), United States of America, Plano, Texas Director, Design Systems As a part of the Financial Service (FS) Design Systems team, we are ... also operate as a strategic leader at the intersection of business, customer , and associates experience to define compelling forward-looking customer experiences… more
- H&R Block (Dallas, TX)
- …year. Joining us as a **Team Leader** , you'll provide leadership to a customer -centric team of associates and accelerate their seasonal tax business by managing a ... financial wellness needs. + **Employee Assistance Program** with Health Advocate . + **Wellbeing program** , BetterYou, to help you...tax office associate positions + Serve as point of contact for onsite escalated client service concerns + Ensure… more
- Charles Schwab (Westlake, TX)
- …63 Licenses + Flexibility to work any day, time, or shift to accommodate 24/7 contact center needs **Preferred Qualifications** + 1+ years of customer ... respect, and reaching a common goal. You'll engage with, and be an advocate for, clients when answering inbound calls, taking ownership, and tackling complex issues… more
- Federal Aviation Administration (Fort Worth, TX)
- …facility operations in the district. The GM serves as a single point of contact between district field facilities, senior ATO management and the customer ... NAS. The GM applies skill and experience integrating facility program operations to advocate the tactical and strategic use of concepts and technologies that advance… more
- Bank of America (Fort Worth, TX)
- …adherence and proper call management of all team members in relation to the contact center strategy, promoting work unity improvements to workflow processes, and ... knowledge, data driven decisions, simplicity and continuous improvement. + Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate,… more