- BlackBox (Plano, TX)
- …They provide technical leadership, ensure best practices, and optimize ServiceNow capabilities to support IT Service Management ( ITSM ), IT Operations ... Management (ITOM), Customer Service Management (CSM), and other modules. Key Responsibilities: + Design...API) and integrations. + Implement ServiceNow modules such as ITSM , TPSM, ITBM, CSM, HRSD, and S2P. + Manage… more
- ABM Industries (Dallas, TX)
- …Technology Infrastructure Library (ITIL) environment. + Required minimum of two years' experience in IT Service Management ( ITSM ) environment. + Required ... all aspects of ServiceNow across core platform applications including ITSM , HRSD, CSM, SPM, ITOM as well as internally...with an understanding of REST, SOAP and other web service architectures. + Participate in ServiceNow upgrade and patching… more
- PNC (Dallas, TX)
- …with network automation tools and scripting languages (eg, Python, Ansible). * Familiarity with IT service management ( ITSM ) and ITIL frameworks. **Job ... Engineer Sr. will be responsible for design, implementation, and management of network observability and monitoring solutions across the organization's… more
- Bank of America (Plano, TX)
- …The ** Service Transition Product Owner** manages and delivers against the IT Service Management product roadmap, prioritizes stories and epics, ... Service Transition Product Owner Kennesaw, Georgia;Richmond, Virginia; Plano,...Compliance partners. **Responsibilities:** + Collaborates with the Head of ITSM product management to develop product strategy,… more
- Fujitsu (Westlake, TX)
- …Software Asset Management . + Consult and implement ServiceNow IT Operations Management - Discovery and Service Mapping preferred. + Ability to set up ... practice, we are seeking a strong ServiceNow Technical Architect with solid ITSM , HAM/SAM experience and a proven record of successful delivery on consulting… more
- Cognizant (Dallas, TX)
- …and containerization. . **ServiceNow:** Proficiency in Discovery, Event Management , Service Mapping, CMDB . **Cloud & Hybrid IT :** Hands-on knowledge ... frameworks. . Develop best practices, frameworks, and accelerators to improve SRE-led IT operations, cloud migration, and service automation. . Collaborate with… more
- Apple Roofing (Plano, TX)
- …field crews and executives. + Tools & Technologies: Proficiency in project management tools (Clickup, Asana, Trello), ITSM platforms, and integration tools ... a highly organized and technically skilled Program Manager to oversee project management , application support, and system integration efforts within the roofing and… more
- Santander US (Dallas, TX)
- …Framework (Certification is as plus) + IAITAM CSAM Certified or equivalent Software Asset Management training + IT Asset Management and Discovery Tools ... Software Asset Management Coordinator Dallas, United States of America As...value creation and costs for software licensing, maintenance, and service offerings. + Collect information for budgeting, software compliance… more
- Texas Health Resources (Arlington, TX)
- …BI Application environment. They are responsible for the overall personnel management of their team including recruitment, development, performance management , ... issue resolution, performance of regular upgrades, capacity planning, user access management , production content management , user technical support, development,… more
- System One (Dallas, TX)
- … Now platform specifically for Digital Product Release Must Have Technical Skills: + Service Now + ITSM / DevOps experience + Need experience in configuration ... Specialty Software Engineer Service Now Dallas, TX 6 Months Contract to...and so information can be shared. + Consult with management to ensure agreement on system principles. + Expand… more
- CGI Technologies and Solutions, Inc. (Plano, TX)
- … automation tools * Managing and triaging incidents, executing changes, and responding to IT service requests. Use of written instructions as well as on their ... processing), ITIL framework, industry delivery and support standards and processes, knowledge management systems, and ITSM tools * Experience and expertise in… more
- CVS Health (Farmers Branch, TX)
- …all customers, and a collaborative attitude when addressing escalations from the Desktop and IT Service Desk Teams. **This role will report to Supervisor of ... management , and being an Escalation Point for both IT ServiceDesk Team and Desktop Technician I roles. Within...teams on projects as a subject matter expert representing IT Service Operations. + May provide overflow… more
- PNC (Dallas, TX)
- …protection, API gateways, content delivery networks, web application firewalls, data tokenization, service mesh, hardware key management , and egress proxies. You ... to ensure successful solution delivery. Provide guidance on technologies such as service mesh, data tokenization, hardware key management , and web application… more
- Texas Instruments (Dallas, TX)
- …and update management . + Coordination with multiple TI site teams and other IT support teams/ management **Why TI?** + Engineer your future. We empower our ... In this role, you will support and manage various IT critical storage infrastructure, work on technology roadmaps, enable...and critical operational needs + Experience in working with ITSM tools and following change management process… more
- Caris Life Sciences (Irving, TX)
- …building to provide seamless support experience. + Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to ... in troubleshooting complex issues and exceptional interpersonal and customer service abilities. Additionally, they must possess strong and concise communication… more
- Deloitte (Dallas, TX)
- …managed service engagements end to end. Accountable for all client service delivery related activities including stakeholder management , team management , ... international, to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence… more